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examiner resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Results-driven professional seeking position as Receptionist. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Skills
  • Visitor and Customer Relations
  • Computer Proficiency
  • Greeting and Seating Clients
  • Data Entry and Database Software
  • Security Awareness
  • Call Answering and Routing
  • Customer Complaint Resolution
  • Positive Attitude and Energetic
  • Operating Telephones
  • Travel Planning
  • Office Equipment Operation
  • Making Appointments
  • Call Transfers
  • Billing and Payment Processing
  • Office Supplies and Inventory
Work History
04/2021 to Current Examiner Assurant | Denton, TX,
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Reviewed patient records for accuracy and completeness.
  • Packaged and shipped specimens to central lab daily.
  • Tracked collected specimens by initialing, dating and noting times of collection.
11/2021 to 06/2022 Patient Service Representative Central Maine Medical Center | Fryeburg, ME,
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Used experity to schedule appointments.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Balanced deposits and credit card payments each day.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
06/2019 to 06/2021 Receptionist Eah Housing | Tiburon, CA,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
06/2019 to 06/2021 Phlebotomist Silver Cross Hospital | Manhattan, IL,
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Obtained blood specimens by performing venipunctures and finger sticks 15 times per day.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
Education
Expected in 05/2004 to to High School Diploma | Judith Gap High School, Judith Gap, MT GPA:
Status -

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Resume Overview

School Attended

  • Judith Gap High School

Job Titles Held:

  • Examiner
  • Patient Service Representative
  • Receptionist
  • Phlebotomist

Degrees

  • High School Diploma

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