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E-commerce Resume Example

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Nadia
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Professional Summary

Experienced Certified Nursing Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Enthusiastic team member eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of effective communication and delegation and training in medical care. Motivated to learn, grow and excel. Committed and hardworking cashier with 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Experienced customer service representative with over 3 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Client Relationship Development
  • Relationship development
  • Communications
  • Team building
  • Customer service
  • Dementia and Alzheimer's knowledge
  • Tube feedings and medications familiarity
  • Recording Vital Signs
  • Patient Relations
  • Documenting Behaviors
  • Patient Care
  • Compassionate
  • Efficient and reliable team player
  • Inventory coordination
  • Problem resolution
  • Organization
  • First Aid/CPR
  • Feeding assistance expert
  • Transporting patients
  • Patient-focused care
  • Preparing Meals
  • Measuring Bodily Fluids
  • Companionship and Emotional Support
  • Bathing
  • Adaptable
  • Trustworthy companion
Education
Clayton State UniversityMorrow, GAExpected in 08/2022Bachelor of Science: Health Sciences
Certifications
  • Certified Nurse Assistant (CNA)
  • First Aid/CPR Certified
Work History
Kroger- E-commerce
Fayetteville, GA04/2020 - 07/2020
  • Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs.
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
  • Developed and executed e-commerce proposition, including positioning, values, tone of voice and design elements to bring value and convenience to customers.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with [Type] customers to understand needs and provide [Type] service.
  • Maintained excellent attendance record, consistently arriving to work on time.
Foot Locker Inc.- Cashier
Morrow, GA10/2019 - 06/2020
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Educated customers on promotions to enhance sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
Hobby Lobby- Cashier
Fayetteville, GA03/2019 - 01/2020
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked closely to solve problems and handle customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Answered questions about store policies and concerns to support positive customer experiences.
Zaxbys - Cashier
Fayetteville , GA 02/2018 - 03/2019
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Operated cash register for cash, check and credit card transactions with [95]% accuracy.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
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Resume Overview

Companies Worked For:

  • Kroger
  • Foot Locker Inc.
  • Hobby Lobby
  • Zaxbys

School Attended

  • Clayton State University

Job Titles Held:

  • E-commerce
  • Cashier

Degrees

  • Bachelor of Science : Health Sciences

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