Enthusiastic young woman, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of social skills and proper conflict/resolution training in customer service. Motivated to learn, grow and excel in retail.
Skills
Sales
Cleaning
Customer Complaint Resolution
Product Knowledge
New Product Information
Cash Register Operation
Product Location
Visual Displays
Cash Handling
Store Merchandising
Education
Epic Charter SchoolsOklahoma City, OK, Expected in 12/2020High School Diploma:GPA:Status
Work History
Inktel HoldingsE Commerce
Indianapolis, IN, 04/202006/2020
Increased customer satisfaction by resolving issues regarding the quality of their orders .
Responded to customer issues and resolved complaints by leveraging expert customer service knowledge.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Handled 1-5 calls per hour to address customer inquiries and concerns.
Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
Used a touch computer device to keep track of client information and orders, update accounts and monitor shipments to obtain and relay real-time information.
Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
Maximized customer satisfaction by checClaire outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
The KitchenDishwasher
Boulder, CO, 04/201805/2018
Helped team meet expected demands by restocClaire work areas throughout restaurant such as server stations, salad bars and supply cupboards.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Increased machine efficiency by scraping and pre-washing dishes.
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Gently moved glassware, crystal and other delicate items to prevent breakage.
Kept work area clean, dry and free of debris to prevent incidents and accidents.
American Dining CreationsCashier
Akron, OH, 01/201804/2018
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked prices for customers and processed items sold by scanning barcodes.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Operated cash register for cash, check and credit card transactions with 80% accuracy.
Reviewed and resolved differences between accounting information and cash drawer.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Worked closely with fellow employees to solve problems and handle customer concerns.
Helped customers manage large purchases by collecting items from shelves and storage locations.
SubwayJunior Sandwich Artist
City, STATE, 04/201706/2017
Communicated menu item information and offered suggestions to promote featured products.
Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Checked completed orders for accuracy and bagged meals for easy carrying.
Maintained clean, sanitized and well-organized food preparation zones.
Promoted customer loyalty by efficiently handling food and service complaints.
Performed shift change tasks each day to keep store efficient and neat.
Efficiently prepared sandwiches and other menu items for guests.
Organized work areas to foster efficiency and model exceptional kitchen etiquette.
Cleaned food preparation areas, tools and equipment.
Performed serving, cleaning and stocClaire to high standards and provided excellent customer satisfaction.
Provided product information and menu item explanation in consideration of dietary restrictions.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.