E Commerce Resume Example
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E COMMERCE
Professional Summary
Enthusiastic young woman, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of social skills and proper conflict/resolution training in customer service. Motivated to learn, grow and excel in retail.
Skills
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Work History
E Commerce04/2020 to 06/2020
Inktel Holdings, Indianapolis , IN
Inktel Holdings, Indianapolis , IN
- Increased customer satisfaction by resolving issues regarding the quality of their orders .
- Responded to customer issues and resolved complaints by leveraging expert customer service knowledge.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Handled 1-5 calls per hour to address customer inquiries and concerns.
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
- Used a touch computer device to keep track of client information and orders, update accounts and monitor shipments to obtain and relay real-time information.
- Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
- Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
Dishwasher04/2018 to 05/2018
The Kitchen, Boulder , CO
The Kitchen, Boulder , CO
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
- Increased machine efficiency by scraping and pre-washing dishes.
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Gently moved glassware, crystal and other delicate items to prevent breakage.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
Cashier01/2018 to 04/2018
American Dining Creations, Akron , OH
American Dining Creations, Akron , OH
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of shift.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Checked prices for customers and processed items sold by scanning barcodes.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Operated cash register for cash, check and credit card transactions with 80% accuracy.
- Reviewed and resolved differences between accounting information and cash drawer.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and concerns to support positive customer experiences.
- Worked closely with fellow employees to solve problems and handle customer concerns.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
Junior Sandwich Artist04/2017 to 06/2017
Subway, City , STATE
Subway, City , STATE
- Communicated menu item information and offered suggestions to promote featured products.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Maintained clean, sanitized and well-organized food preparation zones.
- Promoted customer loyalty by efficiently handling food and service complaints.
- Performed shift change tasks each day to keep store efficient and neat.
- Efficiently prepared sandwiches and other menu items for guests.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Cleaned food preparation areas, tools and equipment.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Provided product information and menu item explanation in consideration of dietary restrictions.
Education
High School Diploma: : Expected in 12/2020
Epic Charter Schools - City
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Resume Overview
School Attended
- Epic Charter Schools
Job Titles Held:
- E Commerce
- Dishwasher
- Cashier
- Junior Sandwich Artist
Degrees
- High School Diploma : Expected in 12/2020
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