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director of compliance publicrelations resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking Compliance Manager knowledgeable about evaluating records and digital information to assess risk and compliance concerns. Well-organized and analytical with strong attention to detail. Looking for a challenging role in a fast-paced environment. Disciplined with strong communication and presentation abilities.

Skills
  • Project coordination
  • Trend monitoring
  • Controls evaluations
  • Reporting requirements
  • Risk management strategies
Education and Training
Roger Williams University Bristol, RI Expected in 05/2018 Master of Science : Public Administration - GPA :
University of Rhode Island Kingston, RI Expected in 05/2012 Bachelor of Science : Police Science - GPA :
Experience
Jones Lange Lasalle Inc. - Director of Compliance & PublicRelations
Port Allen, LA, 12/2018 - Current
  • Interviewed clients to gather data of social and psychiatric relevance. Maintained and revised policy procedures for general operation of compliance program
  • Responded to crisis situations when severe mental health and behavioral issues arose.Assessed internal documentation and communications as well as public relations and advertising materials for compliance with company policies and legal requirements
  • Established strict culture of safety, which improved overall performance
  • Studied regulations to ascertain all requirements and delivered necessary training to staff.
  • Documented collections amounts and status and maintained information in organizational database
  • Collected, input and analyzed information to make effective evaluations of company operations
  • Developed and implemented strategic, social media marketing plan
  • Analyzed market data to determine and target key audience or segments
  • Improved short- and long-term digital marketing strategies.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Provided extensive residential staff training in such areas as symptoms management and effective intervention strategies.
  • Participated in assessments and visits with patients in various types of settings.
  • Assessed patient needs and recommended appropriate courses of treatment.
  • Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
State Of Massachusetts - Program Coordinator
Wakefield, MA, 09/2017 - 12/2018
  • Coordinated logistics for off-site activities and events for participants
  • Coordinated, tasked and supervised staff to sustain organizational operations and organizational mission
  • Identified areas for improvement aimed at helping business achieve goals
  • Recruited top talent through interviews and personnel recommendations
  • Maximized employee retention by creating positive work environment
  • Created work schedule in advance, promoting adequate coverage for shifts.
  • Communicated with families or advocates to discuss resident needs and progress.
  • Conversed with residents to promote social interaction and reinforce positive behaviors.
  • Coordinated community resources, including healthcare, mental health, insurance and food stamps
  • Tracked statistics, failures and resolution detail data in Excel spreadsheet
  • Completed quarterly and yearly audits
  • Performed project coordination to prepare meeting minutes, complex reports and spreadsheets
  • Planned and conducted staff meetings to brainstorm new ideas and deliver program and milestone updates
  • Planned, directed and coordinated all programs and services
  • Planned and managed annual budgets, oversaw accounts payable and receivable and prepared financial reports.
  • Monitored and administered program and project revenues and expenses.
Res-Care, Inc. - Mental Health Worker
Tacoma, WA, 01/2016 - 11/2022
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Selected and compiled relevant information and resources for clients to support individuals in overcoming mental and emotional problems.
  • Referred clients to external resources for additional support.
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Developed and optimized treatment plans to help clients continue to progress.
  • Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.
AmeriCorps VISTA - Career Development Specialist
City, STATE, 09/2016 - 09/2017
  • Developed career and education plans based on individual needs
  • Worked with team to continuously improve career and placement opportunities for students
  • Maintained current calendar of job fairs and employment opportunities in each state
  • Encouraged students to carefully consider career options and related academic decisions based on personal strengths and goals
  • Employed skills in crisis intervention to help resolve difficult situations
  • Established developmentally-appropriate support groups and activities for elementary-aged students
  • Counseled students in career planning, job placement and academic goals.

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Resume Overview

School Attended

  • Roger Williams University
  • University of Rhode Island

Job Titles Held:

  • Director of Compliance & PublicRelations
  • Program Coordinator
  • Mental Health Worker
  • Career Development Specialist

Degrees

  • Master of Science
  • Bachelor of Science

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