Director Of Communications & External Relations resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dedicated Communications Director with 15+ years of experience covering external and internal communications. Known for exceptional organization and prioritization skills to manage multiple, concurrent projects. Eloquent writer with track record of creating consistently engaging content.

  • Strategic marketing
  • Brand management
  • Creative direction
  • Focus group facilitation
  • Marketing collateral development
  • Web development
  • Coaching and mentorship
  • Team leadership
  • Project oversight
Director of Communications & External Relations, 10/2013 to Current
Alliancebernstein Holding LpHolland, MI,
  • Served as primary point of contact for incoming media calls.
  • Leveraged expertise to build the strategic communications and marketing function and team for the College of Engineering and Computing (CEC) by developing unique strategies that promoted the mission and vision of the CEC to external audiences.
  • Partnered with stakeholders, subject matter experts and thought leaders to develop internal and external content to highlight educational mission and the College's unique culture.
  • Wrote and edited content to create consistent and positive college image.
  • Handled communications and marketing budgets and implemented effective financial strategies.
  • Created and managed website content and strategy to promote the CEC mission and vision.
Senior Analyst, 12/2010 to 10/2013
Butcherbox, LlcBoston, MA,
  • Participated and led communications efforts for Director and Senior Executive Service (SES) while working closely with program manager.
  • Managed multiple projects and tasks simultaneously while managing client expectations.
  • Edited materials for accuracy to communicate core messages and values.
  • Constructed engaging content for various platforms to include blogs, social media, print publications and news releases.
  • Maintained personal and professional growth and development through seminars, webinars, workshops and professional affiliations to stay current with legal issues and latest trends.
  • Utilized websites and social media platforms to produce video presentations.
  • Developed draft story angles, press releases, byline articles and marketing materials.
  • Distributed project and program stories in both written and video forms to promote services and goods.
  • Monitored communications calendars and deadlines to adhere to deadlines.
  • Supported interns and junior team members with strategy and operations.
Director of Communications & Public Relations, 02/2005 to 07/2010
VCU School Of DentistryCity, STATE,
  • Strategized and implemented public relations and promotional programs to strengthen brand and support business goals.
  • Oversaw strategic event planning, executive presentation materials and visual presentations.
  • Directed internal communications efforts and fostered development of proactive and comprehensive communications programs between leadership team and employees.
  • Researched and reacted expeditiously to internal and external communications needs.
  • Collaborated cross-functionally to develop story angles, thought leadership and programs to achieve maximum media exposure.
  • Partnered with Director of Development to establish overall public relations and external communications strategies.
  • Participated in business trips and meetings to reach out to high-profile corporate entities and individuals.
  • Cultivated community of donors by creating mailing lists and marketing material to drive outside interest.
  • Represented company at public events to improve corporate networks and develop working relationships.
Public Relations Specialist, 12/1998 to 02/2005
VCU School Of NursingCity, STATE,
  • Planned and organized corporate media and other special events.
  • Cultivated positive relationships with community members through public relations campaigns.
  • Organized public appearances, lectures, contests and exhibits to increase product awareness.
  • Handled requests for meetings and interviews with company executives and experts.
  • Produced materials to highlight program offerings and reach new donors.
  • Coordinated large-scale events to engage with donors and provide presentations regarding fundraising initiatives.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education and Training
Master of Science: Mass Communications, Expected in 05/2001
Virginia Commonwealth University - Richmond, VA
  • 3.8 GPA
  • Concentration in History
Bachelor of Arts: English Literature, Expected in 05/1980
University of Delaware - Newark, DE,

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Resume Overview

School Attended

  • Virginia Commonwealth University
  • University of Delaware

Job Titles Held:

  • Director of Communications & External Relations
  • Senior Analyst
  • Director of Communications & Public Relations
  • Public Relations Specialist


  • Master of Science
  • Bachelor of Arts

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