Debt Collector Resume Example P&C Capital Group LLC

DEBT COLLECTOR

Professional Summary

Exceptionally hardworking and focused Entry Level Receptionist with a superior work ethic and customer service skill set. Superb multitasker able to handle a high volume of simultaneous clerical office tasks with the highest degree of professionalism and accuracy. Adept at fostering and sustaining cordial yet professional relationships with all coworkers supervisors and customers.

Skills

Communication

Prioritizing

Organization

Technical skills

Interpersonal skills

Initiative and problem-solving abilities

Dependability

Information Verification

Customer Service

Mail Handling

MS Office

Spanish Fluency

Microsoft Excel

Problem Solving

Adaptability

Collaboration

Strong Work Ethic

Time Management

Critical Thinking

Self-Confidence

Handling Pressure

Greeting Visitors

Appointments Scheduling

Calls Screening

Correspondence typing

Computer Programming

Experience with office equipment (fax and copy machine)

Data Entry

E-Commerce

Work History

Debt Collector, 01/2014 to 04/2014
P&C Capital Group LLC – El Monte, Ca

Gathered and verified all required customer information for tracking purposes.
Defused volatile customer situations calmly and courteously.
Accurately documented, researched and resolved customer service issues.
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Managed high call volume with tact and professionalism.

Sales Associate, 09/2014 to 01/2015
Sears – El Monte, CA

Completed all cleaning, stocking and organizing tasks in assigned sales area.
Prepared merchandise for sales floor.
Wrote, negotiated and finalized sales contracts.

Costumer Service, 05/2017 to 07/2017
Sunglasses America – El Monte, CA

Developed reputation as an efficient service provider with high levels of accuracy.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Answered an average of 20+ calls per day by addressing customer inquiries, solving problems and providing new product information.

Office Assistant , 07/2017 to 09/2017
Valyria Jewelry – City Of Industry, C.a

Entered numerical data into databases in a timely and accurate manner.
Scanned documentation and entered into the database.
Obtained scanned records and uploaded them into the database.
Produced monthly reports using advanced Excel spreadsheet functions.
Added new material to file records and created new records.
Reviewed and updated client correspondence files and scheduling database.
Assisted with receptionist duties, file organization and research and development.

Education

Certification: Medical Receptionist, 2017
Rosemead Adult school -

Medical Receptionist, Medical Terminology, Rules and Regulations of HIPAA Certification from Rosemead Adult School.
Medical Terminology Knowledge

Certifications

Medical Receptionist/Telephone Skills (includes computer skills) Certificate

Medical Terminology Certificate

Rules and Regulations of HIPAA Certificate

Computer Literacy Certificate

Resume Overview

Companies Worked For:

P&C Capital Group LLC
Sears
Sunglasses America
Valyria Jewelry

School Attended

Rosemead Adult school

Job Titles Held:

Debt Collector
Sales Associate
Costumer Service
Office Assistant

Degrees

Certification : Medical Receptionist , 2017

Debt Collector Resume Example

Resume Score: 80%

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