Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

• Proficient in Microsoft Office, SPSS, GIS, and data analysis. •Strong attention to detail, quick and accurate decision maker, ability to multi-task. • Excellent verbal and written communication skills.

  • Energetic [Type] professional bringing robust background in engineering messages to boost company image and preparing supporting professionally written materials. Driven to craft targeted messaging to promote and inform general public of events, promotions and campaigns. Experienced in leveraging detailed analytics reports to monitor and document success.

[Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

  • Sales
  • Driving
  • Telephone
  • Website CMS and SEO production and web design
  • Articles
  • Writer
  • Research
  • PR strategy development
  • Process improvement
  • Communications
  • Project organization
  • Data Analysis
  • Spreadsheets
  • Staffing
  • Statistics
  • Marketing
  • Networking
  • Presenter
  • Real-time
  • Social media marketing
  • MS Office
  • Customer service
  • Accounting
  • Data validation
  • SQL
Work History
Content and Communications Coordinator, 03/2020 to Current
Shelter InsuranceAlliance, OH,
  • Updated website and social media pages with well-coordinated communications aimed at conveying information, generating interest and mitigating negative press.
  • Reinforced organizational vision and mission with innovative and fresh communication style.
  • Maintained message consistency across all channels to fully support short- and long-term communications goals.
  • Collaborated with senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs.
  • Customized communication plans to fit target audience knowledge and level of expertise.
  • Crafted company communications plans to reinforce branding and imaging strategies.
  • Leveraged analytics to optimize communications strategies, better targeting audiences and achieving desired engagement and responses.
  • Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Led [Type] team in delivery of [Type] project, resulting in [Result].
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Monitored social media and online sources for industry trends.


Assist in the development and implementation of key marketing and communication’s initiatives to increase awareness, interest and purchase of travel insurance.

Utilize strong project management skills to ensure the effective coordination and timely completion of these initiatives. Communicate regular progress updates and develop presentations to share performance.

Plan, edit and maintain monthly content calendars to include digital content, editorial and social media. Coordinate and track Compliance approvals.

Post and maintain content on key websites utilizing a CMS and SEO best practices

Draft and publish social media content across multiple platforms

Collaborate with the Creative team, vendors and channel owners to coordinate the timely delivery and accuracy of marketing and communications materials. Manage vendor relations and participate in status calls, as needed.

Compile and review data in order to accurately report/summarize impact and outcomes of marketing activities and media coverage.

Participate in brainstorming sessions and monitor industry news and submit reports/summaries on emerging trends.

Conduct research to address media inquiries. Draft responses and press releases, as needed.

Workforce Management- Intra-day analyst, 07/2018 to 03/2020
Bridgestone CorporationGainesville, GA,
  • Monitor real-time data and implement triage measures of 500 associates to ensure that all departments are optimized to meet for daily and monthly targets.
  • Use pivot tables to calculate statistics and send management hourly reports.
  • Launched initiative for a revamped adherence process for Team Leaders in both the U.S.
  • And Mexico.
  • Maintain constant communication with Operations teams to coordinate staffing needs based on projected EOD KPI.
Insurance Agent, 11/2015 to 07/2018
Allianz Global AssistanceCity, STATE,
  • Respond to inbound customer inquiries via telephone and chat.
  • Understand underwritten legal regulations and claims process.
  • Awarded Allianz Customer Excellence Award for July 2017 for outstanding sales performance in department.
  • Also selected for photoshoot at University of Richmond for Tuition Insurance marketing campaign.
  • Selected to meeting with marketing department to discuss improvements to current products.
Intern, 10/2014 to 05/2015
Addison Clark Marketing AgencyCity, STATE,
  • Authored 22 articles, operated website and social media accounts, adapted coverage based on pageviews of each topic, analyzed website data and trends, edited other writer’s articles.
  • Was responsible for operating Twitter, Facebook, and Reddit accounts.
  • Implemented strategies of using trending topics and networking to increase web traffic.
  • Site traffic grew 200%.
B.S: Economics and Psychology, Expected in 2015
Virginia Commonwealth University - Richmond, VA
Graduated Cum Laude, Member of VCU Circle of Omicron Delta Kappa (National Leadership Honors Society) Student in Fed Challenge Course, One of ten students in department selected to compete on team against other universities. •Created statistical models to forecast economic conditions, conducted research on monetary policy based on the conditions at the time, and created a mock FOMC presentation. Presenter at Association for Psychological Science Conference, Washington D.C

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended

  • Virginia Commonwealth University

Job Titles Held:

  • Content and Communications Coordinator
  • Workforce Management- Intra-day analyst
  • Insurance Agent
  • Intern


  • B.S

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: