Content And Communications Coordinator resume example

• Updated website and social media pages with well-coordinated communications aimed at conveying information, generating interest and mitigating negative press.
• Reinforced organizational vision and mission with innovative and fresh communication style.
• Maintained message consistency across all channels to fully support short- and long-term communications goals.
• Collaborated with senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs.
• Customized communication plans to fit target audience knowledge and level of expertise.
• Crafted company communications plans to reinforce branding and imaging strategies.
• Leveraged analytics to optimize communications strategies, better targeting audiences and achieving desired engagement and responses.
• Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
• Maintained excellent attendance record, consistently arriving to work on time.
• Led [Type] team in delivery of [Type] project, resulting in [Result].
• Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
• Monitored social media and online sources for industry trends.

KEY RESPONSIBILITIES

Assist in the development and implementation of key marketing and communication’s initiatives to increase awareness, interest and purchase of travel insurance.

Utilize strong project management skills to ensure the effective coordination and timely completion of these initiatives. Communicate regular progress updates and develop presentations to share performance.

Plan, edit and maintain monthly content calendars to include digital content, editorial and social media. Coordinate and track Compliance approvals.

Post and maintain content on key websites utilizing a CMS and SEO best practices

Draft and publish social media content across multiple platforms

Collaborate with the Creative team, vendors and channel owners to coordinate the timely delivery and accuracy of marketing and communications materials. Manage vendor relations and participate in status calls, as needed.

Compile and review data in order to accurately report/summarize impact and outcomes of marketing activities and media coverage.

Participate in brainstorming sessions and monitor industry news and submit reports/summaries on emerging trends.

Conduct research to address media inquiries. Draft responses and press releases, as needed.