Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Meticulous and knowledgeable Compliance Manager with a 5 year record of success in policy development, program management, risk mitigation and operational planning. Proficient in maintaining regulatory compliance and correcting systemic issues in collaboration with business managers. Team-focused, consistent and diplomatic with a focus on building strategic alliances and enhancing company standing.

  • Document analysis
  • Investigative skills
  • Risk reviews
  • Audit oversight
  • Regulatory compliance oversight
  • Training coordination
  • Process development
  • Analytical problem-solving
  • Project planning
  • Organizational skills
  • Friendly, positive attitude
  • Communication
04/2019 to Current
Compliance Manager Bp Los Angeles, CA,
  • Certified Compliance and Ethics Professional (CCEP) since 2017.
  • Execution of successful compliance monitoring and risk assessment programs.
  • Management and updating of training classes to educate new hires and existing employees about compliance concerns.
  • Routine completion of internal and external audits or third party due diligence according to established procedures.
  • Maintaining an up-to-date familiarity with company requirements and related legal standards like FAR regulations and evolving privacy laws to ensure BGRS remains compliant.
  • Conducting data analysis to present issue and recommendation reports to BGRS senior leadership.
  • Contributions made to large-scale risk assessment initiatives and improved business procedures and controls.
  • Lead privacy incident manager, ensuring that any potential privacy concerns are investigated and remediated as necessary.
  • Development and implementation of compliance initiatives to encourage a compliant culture across the organization.
03/2016 to 04/2019
Compliance Specialist Camden National Corporation Union, ME,
  • Assisted in the development and advancement of BGRS’s Compliance Program.
  • Played a key role in developing and delivering new company-wide Compliance trainings covering topics like Anti-Bribery and Corruption, Code of Conduct, and Data Privacy.
  • Helped develop and implement BGRS’s third-party due diligence program.
  • Routinely conducted reviews of RFPs and existing client contracts to ensure BGRS's compliance.
  • Conducted privacy incident investigations and ensured proper remediation actions were implemented.
  • Managed internal access control compliance for our United States Government work.
  • Maintained and revised policy procedures for general operation of compliance program.
  • Collected, input and analyzed information to make effective evaluations of company operations.
10/2012 to 03/2016
Relocation Consultant Arlington/Roe & Co Inc Brookfield, WI,
  • Managed a large caseload of properties and corporate relocations with an accelerated lifecycle.
  • The lifecycle of each property/relocation included document processing, property inspection analysis, repair management, processing appraisals, purchase offer presentation, property acquisition and disbursement of equity funds.
  • Managed the properties and relocations in adherence with United States government policies/contracts.
  • Excelled in a fast-paced work environment while routinely multi- tasking and maintaining strong attention to detail.
  • Upheld a high level of organization and efficiency while continuously looking for ways to improve current processes.
  • Developed processes and metrics that supported achievement of organization's business goals.
  • Responsible for training team members on internal systems, common practices and procedural changes.
  • Satisfied multiple background checks and completed additional trainings/certifications in order to handle United States government clients and customers.
01/2006 to 12/2011
Associate Broker ERA Simmons Real Estate City, STATE,
  • 6 years of real estate sales experience- 5 years specializing in corporate relocation.
  • Routinely analyzed appraisals, closing statements, title commitments and most mortgage related documentation to ensure accuracy.
  • Drafted well written and properly formatted correspondence and documentation in order to develop a professional and trusted reputation with clients, colleagues and affiliated businesses.
  • Provided a high level of proficiency in reviewing, editing and processing documents to the specifications of third parties.
  • Developed strong rapport with customers and affiliates to create lasting professional relationships.
  • Worked closely with lenders for 6 years and developed a strong understanding of mortgage origination and processing procedures.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Ensured exceptional customer service skills to all clients and customers.
Education and Training
Expected in 12/2021
Master of Legal Studies:
The University of Arizona - Tucson, AZ,
  • 3.8 GPA
  • Major in Compliance and Legal Risk Management
  • Attended the James E. Rogers College Of Law at The University of Arizona
Expected in 12/2013
Bachelor of Science: Business Administration
Colorado Technical University - Colorado Springs,
  • 3.5 GPA
  • Major in Project Management
Expected in 04/2006
Certification Program: Real Estate Law & Principles
The Academy of Real Estate - Las Cruces, NM,

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School Attended

  • The University of Arizona
  • Colorado Technical University
  • The Academy of Real Estate

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  • Compliance Manager
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  • Relocation Consultant
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