Systematic and meticulous Quality Manager with over 7 years of experience working collaboratively with top leaders and staff to optimize adherence to policies, procedures, standards, and regulations. Extensive experience with Value-Based Care programs, building and deploying health quality metrics, following performance and report metrics to ensure the highest value for both patients and providers. Well-versed in comprehensive analysis of operations, process improvement recommendations and best practice introduction. Managed a variety of projects that promote adherence to laws, regulations, and ethical business practices of Compliance Program. Communicates with leadership, management, and staff, ensuring organization is operating in compliance with all federal and state regulations. Capable of resolving escalated issues arising from operations requiring coordination with other departments. Responsible for conducting Security Risk Assessment, along with managing assessment findings and formulating Corrective Action Plan.
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Development and management of the organization's Compliance Program, policies, and code of conduct. Responsible for design, training, and implementation of policies and procedures in accordance with Federal, State, and various CMS programs, along with managing multiple private payer Value-Based Care programs.
Responsible for leadership, direction and managing daily operations of staff at second location.
Overseeing all back-office duties documented and executed properly.
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