compliance administrator resume example with 6+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Accuracy-driven Compliance Officer focused on evaluating and optimizing company policies and procedures across board. Disciplined and forward-thinking with results-oriented approach.
Skills
Conflict Management
Process Implementation
Risk Assessment
Compliance Reporting
Risk Identification
Audit Coordination
Data Analysis
Policy Enforcement
Database Management
Licensing Regulations
Policy Development
Violations and Infractions
Project Coordination
Compliance Reviews
Risk Management Strategies
Reporting Requirements
Leadership Techniques
Performance Evaluation
Accident Prevention
Data Security
Records Management
Fee Calculations
Business Operations
Budget Adherence
Document Review
Safety Audit Support
Privacy and Confidentiality
Critical Thinking
Quality Control
Compliance Training
Document Control
Human Resources Support
Employee Relations
Payment Processing
Experience
05/2021 to CurrentCOMPLIANCE ADMINISTRATORGeo Group Inc. | York, PA,
Administer drug program management services (Consortium/TPA)
Client support services such as, collection site set-up, MRO services, MVR, Background and Social Security
Check
Provide Industrial Screening services (Respirator Fit, Pulmonary Function Tests, Lab work)
Administer and support investigations into regulatory failures for companies that do testing with us
Responsible for making suggestions and updates to internal/external procedures to secure greater levels of
compliance
Assisting in overseeing and managing the corporate compliance programs which will review and evaluate all
compliance issues within the organization
Assisting in designing and implementing administrative policies, providing training to employees, managing
communication with the legal and regulation department, and managing all documents
Assess business and operations risk, audit conducting skills, identify compliance issues, assessing and
interpreting skills, and good knowledge about security and vulnerability
Assist in all HR functions, including, new hire screening and onboarding, annual training, benefits
Responsible for supporting compliance with the account management requirements associated with the
contracts between the company and its various clients
Communicating with clients on the status of results, audits, random pulls, routine questions or issues, and
supporting the clients with any other matters that may arise
Maintain client and employee confidentiality in accordance with Health Insurance Portability and
Accountability (HIPPA) Law
Reviewing all clinical documentation daily to ensure it is complete, accurate, and submitted within the required
time frames
Rectify all paperwork
Prepared documents needed to ensure accurate submittal for audit
Established working relationships with regulatory agents such as DOT and safety and compliance services,
(FMCSA, FAA, PHMSA, NCMS, DISA, ASAP, TADTS, etc.)
Research and establish relationships with occupational clinics for employees testing
Set up and Manage off site
collections, billing information, etc
Provide results to clients that test with us
Data entry for all testing provided by our clinic on each client
Create result printouts using our drug
management system
Remain in contact with various labs regarding results
Manage and upload results to our online database,
StatView
Assist companies with password resets, etc
Administer phlebotomy services to individuals and employees
Knowledge of lab result values and colors of
various tubes needed for blood work.
08/2018 to 07/2020LAB PROCESSOR & ASSISTANTGuardian Elder Care | North Lima, OH,
Greet and assist customers and medical staff
Have clients registered from other local hospitals.
08/2017 to 08/2018MEDICAL TECHNICIANAltruist | Grand Rapids, MI,
Handle specimens such as blood, urine, feces, organs, skin, bone, tissue, bacteria cultures and blood samples
Prepare samples for laboratory analysis
Unpack and route specimens by type to various staging areas
Order lab tests in the computer system per doctor orders
Process lab tests, order specimens to be picked up and faxed lab tests
Prepare all equipment, media, samples
and material as needed for examination
File, fax, answer phone calls, direct phone calls, organize and schedule specimen drop off and or pickups for
other local hospitals
Help in shipping and receiving
General office work/duties
Filed lab supply orders,
verified lab tests and filed required documents for patients
Greet and assist customers and medical staff
Assist employees with paperwork, assist with adding on additional testing to specimens in the lab
Assist
nurses and doctors with Meditech complications, assist medical staff with issues, perform data entry tasks
Communicate with medical, nursing and office personnel regarding laboratory status, results and protocols
Perform lab routine and preventative maintenance cleaning
Use patient identifiers including name, date of birth and source of specimens
Label specimens and distribute
them to the correct department for testing
Resolve and document problem specimens
Demonstrate understanding of compliance policies
Maintain a high level of accuracy in all requested tasks and
goals
Meet standards for production, complete all documentation in a timely manner
Aid in training new employees to develop a basic understanding of the department's functions, protocols,
policies and regulations
Communicate daily with departmental leads and managers responding to misprocessed specimens,
maintaining production, and quality expectations
Resolved customer services issues by researching specimens and processing information
Inform the customer
of the specimen results or damage of the specimen in transit
Maintain production standards for both quality and quantity
Maintain accuracy, attention to details, teamwork,
time management, and effective communication
Schedule clients, delegate responsibilities to other individuals, and purchase material and supplies
Maintain inventory and files
Initiate letters and emails requesting information
Fax, scan, and copy documents
Maintain reception area and answer multiple incoming telephone lines
Obtain necessary information and transfer calls to correct extensions
Corrects and updates posted information as needed
Perform basic laboratory procedures, such as testing specimens and recording results
Clean and sterilize equipment, draw blood, apply dressing, study blood samples, observe vital signs, analyze
test results, record data, and test for drug levels in blood
Management responsibilities in overseeing drug, alcohol, and paternity testing
Interfaces with client management, lawyers, caseworkers, etc
Handle cases, updating case status, processing and shipping specimens
Schedule and perform Audiology, Pulmonary, and Fit-Testing.
12/2014 to 08/2017CUSTOMER SERVICE REPRESENTATIVEBRILLIANT RECEPTION HALL | City, STATE,
Filing paperwork and emailing correspondence
Answering and directing phone calls
Set up and manage customer appointments
Accounts payable and receivable
Coordination of meetings and networking events
Recording office expenditure and managing its budget
Managing all business inquiries, controlling inventory and ordering new supplies.
Education and Training
Expected in 12/2022 to to | Real Estate CHAMPIONS SCHOOL oF REAL ESTATE, ONLINE, KINGWOOD, TXGPA:
Expected in 12/2018 to to Associate of Science | Lone Star College System, , GPA:
- President’s Honor List and Outstanding Academic Success
Expected in 05/2010 to to HIGH SCHOOL DIPLOMA | , , GPA:
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