community navigator resume example with 8+ years of experience
Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting. Responsible Community Navigator with excellent communication skills demonstrated by 3 years of experience in mental health.
Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
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Customer Assistance
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Multiple awards for performance. Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
Multitasking
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Customer Service
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
• Managing caseload, working independently to provide employment services to individuals with developmental or mental disability to identify and maintain employment within the community. • Attend annual and weekly meetings to discuss the progress and projected year goals of individuals served. • Collaborate closely with interdisciplinary team members to achieve individual employment goals and the development of appropriate case plans to meet the needs. • Prepare weekly reports, forging community relations, and developing workforce and social skills strategies to successfully integrate individuals back into the community
Answered phones, Provided outstanding customer service to customers. Input work orders into the system. Handled cash transactions. Worked with Microsoft Office Suite and graphic design software. Assisted customers with all of their printing needs as requested. Filed papers, Mailing, Faxing Scheduled appointments and meetings, Greet guest Check clients in and out Creating spreadsheets and presentations.
Prevented damage to real or personal property. Prevented assaults, gate-crashing, or other disturbances at meetings, events or performances. Prevented theft, concealment of goods, merchandise, money, stock certificates, and valuable documents.
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Resume Overview
School Attended
- Benedict College
Job Titles Held:
- Community Navigator
- Receptionist
- Security Officer
Degrees
- Bachelor of Science
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