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Community Navigator Resume Example

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COMMUNITY NAVIGATOR
Professional Summary

Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting. Responsible Community Navigator with excellent communication skills demonstrated by 3 years of experience in mental health.

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights
  • Problem resolution ability
  • Superior communication skills
  • Therapeutic expertise
  • Medicaid familiarity
  • Community resources specialist
  • Dual diagnosis expertise
  • Human services professional
  • Dedicated patient advocate


  • Schedule management
  • Problem resolution
  • Self-starter
  • Deadline-oriented
  • Microsoft Office
  • Spreadsheet development
  • Patient care advocacy
Accomplishments

Customer Assistance 

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Multiple awards for performance. Reduced office expenses by finding smarter solutions for vendors, suppliers and services.

Multitasking 

  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service 

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Professional Experience
Community NavigatorNov 2014 to Current
Bartlett Regional Hospital - Juneau , AK

• Managing caseload, working independently to provide employment services to individuals with developmental or mental disability to identify and maintain employment within the community. • Attend annual and weekly meetings to discuss the progress and projected year goals of individuals served. • Collaborate closely with interdisciplinary team members to achieve individual employment goals and the development of appropriate case plans to meet the needs. • Prepare weekly reports, forging community relations, and developing workforce and social skills strategies to successfully integrate individuals back into the community

ReceptionistJan 2014 to Nov 2014
Core Mark - South Bend , IN

Answered phones, Provided outstanding customer service to customers. Input work orders into the system. Handled cash transactions. Worked with Microsoft Office Suite and graphic design software. Assisted customers with all of their printing needs as requested. Filed papers, Mailing, Faxing Scheduled appointments and meetings, Greet guest Check clients in and out Creating spreadsheets and presentations.

Security OfficerAug 2009 to Dec 2010
Accor Hotels - Austin , TX

Prevented damage to real or personal property. Prevented assaults, gate-crashing, or other disturbances at meetings, events or performances. Prevented theft, concealment of goods, merchandise, money, stock certificates, and valuable documents.

Education and Training
Bachelor of Science, Business Administration Management2014Benedict College - City, State, USA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Benedict College

Job Titles Held:

  • Community Navigator
  • Receptionist
  • Security Officer

Degrees

  • Bachelor of Science , Business Administration Management 2014

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