Meticulous Communications Dispatcher with a background assessing emergency situations and routing the proper first responders. Detail-oriented performer with over 13 years of taking calls and keeping individuals on the phone as calm as possible. Considered a team player with the ability to remain composed in very stressful situations. Composed Communications Dispatcher with outstanding ability to manage multiple tasks simultaneously. Professional with extensive computer skills and training to handle stressful calls and determine appropriate resources for dispatch. Volunteer / Part Time Firefighter, Fire Apparatus Operator for the City of Fort Oglethorpe d.b.a. Post Volunteer Fire Department for over 18 years. Volunteer Firefighter / Assistant Fire Chief for North Dade Volunteer Fire Department since 2015 till Present. Was a dedicated Member and Graduate of the City of Fort Oglethorpe Police Citizen's Academy for numerous years.
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Multiple years as a 911 Operator
Familiar with 911 Operating systems
CAD, Phones, 800 Mhz. TVRCS Radio systems, Vhf Radio systems.
Other related Computer systems
Familiar with all 800, Vhf Radio Tower Sites, Backup Generators, Backup Radios, Servers, County and E-911 Polices and Procedures, N.I.M.S. Certifications, CPR Certifications, Georgia Firefighter, First Aid, Georgia State Certified Communications Officer, E.M.D. Certification, COM-L working on task books.
GCIC & NCIC Certified, also Security and Awareness. Familiar with Tri-State Mutual Aid dispatch and coordination.
Multiple years as a 911 Operator
Familiar with 911 Operating systems
CAD, Phones, 800 Mhz. TVRCS Radio systems, Vhf Radio systems.
Other related Computer systems
Familiar with all 800, Vhf Radio Tower Sites, Backup Generators, Backup Radios, Servers, County and E-911 Polices and Procedures, N.I.M.S. Certifications, CPR Certifications, Georgia Firefighter, First Aid, Georgia State Certified Communications Officer, E.M.D. Certification, COM-L working on task books.
GCIC & NCIC Certified, also Security and Awareness. Familiar with Tri-State Mutual Aid dispatch and coordination.
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