Communications Manager Resume Example Fairview Health Services

COMMUNICATIONS MANAGER

Summary

I am a results- and relationship-focused communications consultant and strategist who asks meaningful questions to get at the heart of business needs. I draw on my extensive media background to inform reputation management and media relations, as well as to create strategic, clear and honest communications.

Experience

Communications Manager
July 2014 to CurrentFairview Health Services - Minneapolis, MN

Partner with senior leaders to develop and execute strategic, executive and change communication plans that meet specific business needs while aligning with and supporting Fairview's overall brand, vision, goals and strategic initiatives Gain understanding of key stakeholders and develop messages and communication strategies appropriate for those audiences Plan, develop and deliver clear, consistent and relevant messages using traditional, digital and in-person channels to ensure high-impact information reaches the right audience, at the right time Serve as public information officer for Fairview Southdale Hospital and Fairview Ridges Hospital Highlights Served as Fairview's public information officer for Ebola Command Center at the University of Minnesota Medical Center and directed or collaborated on all internal and external communications regarding training, designation and media Directed all aspects of a $90,000 marketing and events campaign to celebrate and promote the opening of Fairview Southdale Hospital's new emergency center and 50th anniversary Wrote successful $50,000 grant application to support Fairview's Safe Surgery Initiative.

Communications Consultant
August 2012 to July 2014Fairview Health Services - Minneapolis, MN

Managed all aspects of internal communications and executive communication for Fairview Southdale Hospital and served as public information officer Developed and implemented communication strategies to ensure alignment, pride, trust and ownership of employees and physicians and to drive workplace preference Served as the strategic communications liaison to University of Minnesota Physicians Cardiovascular Service line (now University of Minnesota Heart) Served as strategic communications liaison to system nursing (awards, recognition, education, training) Highlights Developed and executed successful multi-year change communication in support of Safe Surgery initiative (including presentations, talking points, elevator speech, social group) Created communications toolkit to equip leaders to communicate effectively about emergency exercises and drills Taught quarterly leadership class "Committing to Communication," which equips leaders to better align and inspire employees Created New Nurse Welcome orientation video featuring chief nursing officers (shared with every new nurse at Fairview) Created new executive communication tactics (i.e.President's Points of Pride and Leadership.

Editor in Chief
February 2009 to August 2012Council Talking Points Savvy.mn Magazine & Savvy.mn Website - Shakopee, MN

Led the creation of Savvy.mn, an editorial women's brand, which evolved into a popular and successful suite of editorial and advertising products (print and digital) including a monthly magazine, website, social media channels and branded events Served as Savvy Web Editor, creating and managing content for Savvy.mn website and email newsletters, as well as directing content creation for all social media channels Served as Savvy.mn spokesperson on KSTP's Twin Cities Live.

New Readers Manager & Editor
January 2005 to August 2012Southwest News Media - Shakopee, MN

Developed and oversaw editorial and production for online and print products to gain new readers and advertisers, including: Letsgo.mn (arts & entertainment publication and website) Scoreboard.mn (sports & recreation publication and website) Southwest Saturday (print entertainment & shopper).

Staff Writer & Special Projects Coordinator
January 1999 to January 2004Chanhassen Villager - Minneapolis, MN

Versatile writer/photographer covering government, education, safety and features.
International travel and reporting in Chimbote, Peru and Juarez, Mexico.

Education

Master of Arts : Liberal Studies, 2012Hamline University - St. Paul, MNLiberal Studies

Graduate Certificate : Advanced Leadership Studies, 2010St. Catherine University - St. Paul, MNAdvanced Leadership Studies

Bachelor of Science : Mass Communications, 1999St. Cloud State University - St. Cloud, MNMass Communications

Additional Information

Honors & Awards Successful $50,000 grant application to support Fairview's Safe Surgery Initiative (2015) Mentor, Girls Going Places Entrepreneurship Conference, Minneapolis (2011) Editorial Board member, Hamline University's literary magazine, "rock, paper, scissors" (2009) Successful $2,000 grant application to create new internship program (2007) Journalist of the Year, Southwest Newspapers (2005)

Skills

advertising, arts, Content Development, content, content creation, directing, editorial, Editor, email, Event Planning, features, government, grant application, Leadership, managing, marketing, newsletters, nursing, photographer, presentations, Project Management, publication, reporting, safety, speech, Strategic, Surgery, video, vision, website, writer

Resume Overview

Companies Worked For:

Fairview Health Services
Council Talking Points Savvy.mn Magazine & Savvy.mn Website
Southwest News Media
Chanhassen Villager

School Attended

Hamline University
St. Catherine University
St. Cloud State University

Job Titles Held:

Communications Manager
Communications Consultant
Editor in Chief
New Readers Manager & Editor
Staff Writer & Special Projects Coordinator

Degrees

Master of Arts : Liberal Studies , 2012
Graduate Certificate : Advanced Leadership Studies , 2010
Bachelor of Science : Mass Communications , 1999

Communications Manager Resume Example

Resume Score: 90%

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