communications manager resume example with 7 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Goal-oriented communications professional well-versed in university and public sector communication and branding. Exceptional writing, editing and interpersonal skills with internal and external audiences. Deadline-driven, tenacious and successful at thriving in high-pressure environments.

  • Verbal and Written Communication
  • Editing & Proofreading
  • Digital Marketing
  • Brand Management & Development
  • Market Research Analysis
  • Microsoft Office
  • Adobe Creative Suite
  • Market Research Analysis
  • Canva
Communications Manager, 08/2022 - Current
Financial Engines Bethesda, MD,
  • Created and implemented internal and external communications strategies for key company initiatives such as Admissions campaigns to drive applications and conversions.
  • Coordinated Cheyney University social media platforms to build online communities, and increased social media followers and engagement.
  • Partnered with students, faculty, and staff to develop internal and external content to highlight purpose-driven projects and unique culture.
  • Maintained university image, brand, and identity.
  • Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
  • Designed and edited promotional publications including the university newsletter, magazine, and podcast.
  • Supervised and reviewed activities of work study students.
  • Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
  • Keep up to date with emerging communications trends and serve as lead for communication technologies.
Program Manager, 01/2021 - 08/2022
Midpen Housing Corporation San Jose, CA,
  • Managed program to achieve required goals & monitored program goals and deliverables to ensure the Procurement Technical Assistance Program is successful and adheres to DOD/DLA General Terms and Conditions outlined in the Cooperative Agreement.
  • Developed strategic plans, establishing goals, monitoring, oversight and development, and action plans to accomplish quarterly and annual goals.
  • Delivered in-person and web-based consulting sessions & mentored clients to establish milestones, identify supporting service providers and mentors, and develop growth strategies, transition plans, and program exit timeline.
  • Created, prepared, and conducted seminars and training programs which increased knowledge of government contracting.
  • Provided information about government procurement policies, rules, regulations and processes.
  • Provide education, guidance, and technical assistance to companies in obtaining necessary registration and certifications required to participate in procurements with Federal, state and local government agencies.
  • Represented the PTAC as lead to various government procurement offices throughout the region. Interaction between federal, state and local prime contractors and federal, state and local agencies. Promote use of PTAC services through business development efforts.
  • Managed over 400 active external clients and business partner relationships.
  • Implemented plans designed for individual's specific needs.
Administrative Assistant II, 11/2019 - 12/2020
Albert Einstein College Of Medicine Bronx, NY,
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Organized and managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Project Assistant, 04/2016 - 11/2019
Landry's Woodland Hills, CA,
  • Expand the range of PennDOT programming by hosting excellently rated events for hundreds of companies ranging from one to 100+employees.
  • Develop relationships with new and current stakeholders including Chambers of Commerce, PTAC & SBDC offices and other business development resources by coordinating partner events for prospective and current clients.
  • Increase the effectiveness and maintain high standard of crucial SSC marketing tools by developing user-friendly websites, interactive email marketing campaigns, and appealing and informational print & online resources.
  • Coordinated with Program Directors to understand project needs and provide needed support to meet targets.
  • Assisted with coordination of daily activities for projects.
Education and Training
Master of Arts: English, Expected in 05/2022
University of New Orleans - New Orleans, LA
Status -
  • 3.85 GPA
  • Co-editor of Beyond the Margins: A Journal in Graduate Literary Scholarship, V2 (Published June 2022)
Bachelor of Arts: Journalism, Expected in 05/2015
Howard University - Washington, DC
Status -
  • 3.53 GPA
  • Graduated magna cum laude
  • Richmond, The American International University of London Study Abroad Program (Fall 2013)
  • Self-published first book, When It Rains in 2017; Has over 1000 downloads on Kindle.
  • Won the GoSkills Scholarship for female entrepreneurs enrolled in higher education; Won $2000 for XpertTravelers, LLC in 2020
  • Owner, editor, and publisher at Happie Literacy Works since 2017; Has published over 20 projects since 2017.
  • Co-edited Beyond the Margins: A Journal of Graduate Literary Scholarship, V2 (Spring 2022)
Websites, Portfolios, Profiles
  • Editing, Poynter Institute & American Copy Editors Society (ACES), 2019
  • TESOL, International Open Academy, 2019
  • Google Digital Marketing & E-Commerce Certificate, Coursera, 2023

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Resume Overview

School Attended

  • University of New Orleans
  • Howard University

Job Titles Held:

  • Communications Manager
  • Program Manager
  • Administrative Assistant II
  • Project Assistant


  • Master of Arts
  • Bachelor of Arts

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