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communications assistant resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
A consistently positive and friendly Credit Union Teller committed to reaching business goals. Looking for a position with a community Credit Union.
Highlights
  • Exceptional customer service
  • Strong sense of banking ethics
  • Practiced knowledge of bank security systems
  • Cash dispenser operation
  • Energetic
  • Flexible
  • Organized
  • Currency and coin counter
  • Safe and vault operation
  • Reliable
  • Excellent communication skills
  • Friendly
  • Approachable
  • Team player
  • Strong work ethic
Accomplishments
Balanced daily cash drawers and vaults totaling an average of $10,000-$100,000.
Consistently achieved a 99% teller balancing average.
​
Experience
Communications Assistant , 03/2016 to Current
 George Mason University – Fairfax, VA,
Caption phone calls for the deaf and hard of hearing with 97% Accuracy.
Type 85 WPM.
Teller, 2016 to Current
 First Community Corporation – Berea, OH,
Process cash withdrawals.
Adhere to America First Credit Union's security and audit procedures.
Process sales referrals and promote bank services and products.
Research and resolvedcustomer issues on personal savings, checking and lines of credit accounts.
Examine checks for identification and endorsement.
Maintain confidentiality of bank records and client information.
Deliver prompt, accurate and excellent customer service.
Front desk, House-keeping, 2014 to 07/2015
 Wendy's – Sarasota, FL,

Greeted and registered guests and issued room keys.

Answered telephone calls within 3 rings, using correct salutations and telephone etiquette.

Delivered requested items to guests’ rooms.

Referred guests to local restaurants and recommended attractions in the area.

Processed credit card transactions during the checkout process.

Greeted all guests in a courteous and professional manner.

Supplied guests with extra towels and toiletries when requested.

Delivered special request items such as cribs to guest rooms.

Cleaned and returned vacant rooms to occupant-ready status.

Crew-member, 09/2013 to 07/2014
 Panera Bread (Pr Management Corp) – Derry, NH,

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Correctly received orders, processed payments and responded appropriately to guest concerns.
​
Served fresh food with a smile in a timely manner.
 
Communicated clearly and positively with co-workers and management.
 
Resolved guest complaints promptly and professionally.
​
Carefully maintained sanitation, health and safety standards in all work areas.
 
Worked well with teammates and openly invited coaching from the management team.
 
Closed store and cash registers alone.
​
Shift supervisor, 07/2010 to 07/2013
 Papa Murphy's – City, STATE,

Assigned nightly positions.

Assigned cleaning duties.
 
Kept everything clean, organized and stocked.
 
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
 
Took necessary steps to meet customer needs and effectively resolve food or service issues.
 
Correctly received orders, processed payments and responded appropriately to guest concerns.
 
Served fresh food with a smile in a timely manner.
 
Communicated clearly and positively with co-workers and management.
 
Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
 
Performed general maintenance duties, including mopping floors, washing dishes and wiping counter tops.
 
Followed all established restaurant practices and procedures.
 
Took initiative to find extra tasks when scheduled duties were completed.
 
 
Education
High School Diploma: , Expected in May 2013 to Box Elder High School - ,
GPA:
: , Expected in December 2015 to The Skin Institute - ,
GPA:
Licensed Esthetician
Skills
cash register, Customer service, Problem-solving

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Resume Overview

School Attended

  • Box Elder High School
  • The Skin Institute

Job Titles Held:

  • Communications Assistant
  • Teller
  • Front desk, House-keeping
  • Crew-member
  • Shift supervisor

Degrees

  • High School Diploma

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