Greeted and registered guests and issued room keys.
Answered telephone calls within 3 rings, using correct salutations and telephone etiquette.
Delivered requested items to guests' rooms.
Referred guests to local restaurants and recommended attractions in the area.
Processed credit card transactions during the checkout process.
Greeted all guests in a courteous and professional manner.
Supplied guests with extra towels and toiletries when requested.
Delivered special request items such as cribs to guest rooms.
Cleaned and returned vacant rooms to occupant-ready status.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Assigned nightly positions.
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