I am reliable and competent and have excellent customer service skills. I am highly ambitious with a background in sales, marketing and advertising and human resources. I am an experienced professional with strong leadership and relationship-building skills. Skilled at juggling multiple tasks and working under pressure.
Strong verbal communication
New employee orientations
Working knowledge of Microsoft Office, Word, Excel, PowerPoint
Compensation and benefits
Communications and Special Events Manager, 04/2012
to 08/2013 Casper Area Chamber of Commerce – Casper Wyoming
As the Communications and Special Events Manger I was responsible for creating the monthly newsletter for 770+ members.
I coordinated and worked with all of the Chamber committees (Agriculture and Natural Resources, Ambassadors, Beautification, ghost Town Bike Rally, Marketing, Military Affairs) to achieve the goals of the Chamber.
Initiated relationships with businesses to increase the participation in the committees which resulted in marked performance improvements.
Responsible for creating and planning all of the Chamber events for the Chamber members and the community.
Membership Marketing Coordinator, 11/2004
to 03/2012 Casper Area Chamber of Commerce – Casper,
Recruited businesses and individuals to become Chamber members.
I consistently hit and exceeded my sales goals.
Identified member needs and created member benefits to add value to a Chamber membership.
for the monthly newsletter.
Developed publications, brochures and promotional materials and design monthly
planning Business After Hours and other Chamber events.
cuttings for the Ambassadors and attended committee meetings as needed.
membership and newsletter ad financials.
Client Care Coordinator, 12/2002
to 10/2004 Equity Brokers Real Estate – Casper,
market analysis on sellers homes.
Managed trust fund
account for earnest money on real estate contracts.
for buyers, sellers, owners, and realtors for marketing, prospecting and
preparing and placing houses on the market for sale.
Organized all real
estate activities for buyers and sellers and potential clients.
figures were accurate.
the mortgage lenders and title companies to ensure the sale of the land.
administrative support to the realtors in the office.
paying realtors their commission checks after the completion of a sale.
Benefits Manager/Human Resources Assistant, 05/1985
to 06/1998 Mini Mart, Inc. – Casper,
benefits for over 900 employees in six states.
and administered employee benefits programs: Medical, dental, vision, life
and disability insurance plans, 401(k), savings and stock ownership plans.
Involved in the preparation and distribution of written and verbal information to inform employees of benefits, compensation, and any other policies.
of absences, compensation, benefits and performance management systems, and health and recreation programs.
information for unemployment claims and represented the company at
and compiled statistical reports related to new hires, transfers, employee
reviews, absenteeism rates and turnover rates.
fundraising events corporate wide as well as planned all trade shows,
recognition and awards banquets and any other special events for all
employees in six states.
Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
Handled understaffing, disputes, terminating employees and administering disciplinary procedures. Represented organization at personnel-related hearings and investigations.
Bachelor of Science: Consumer and Family Educational Services,
1983 University of Wyoming - Laramie,
Attended W.A.C.E. (Western Association of Chamber Executives) Academy in 2012 and 2013. Updated on Human Resource issues and how to effectively run a Chamber.