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Commercial Compliance Manager Resume Example

Resume Score: 80%

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COMMERCIAL COMPLIANCE MANAGER
Professional Summary

Compliance Manager focused on minimizing company liability by keeping all records, processes and training in full compliance with established standards and legal requirements. Quality-driven and hardworking with proven skills in spotting issues, developing resolutions and implementing corrective actions.

Skills
  • Key Food Safety Performance Indicators
  • Information gathering
  • System development
  • Regulatory examinations
  • Risk analysis
  • Quality controls
  • Document reviews
  • Vendor / Supplier Performance Management
  • Compliance documentation
  • Analytical thinking
Work History
Commercial Compliance Manager04/2019 to Current
Company Name – City, State
  • Evaluated customer complaints, processes and all other aspects of operations to assess compliance.
  • Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
  • Kept new and modified products and services in conformance with security and compliance regulations.
  • Managed compliance efforts, including correspondence, reporting and audits.
  • Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
  • Structured programs, produced working documentation and implemented best practices.
  • Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
  • Verified consistency in quality planning, quality control, quality insurance and quality improvement.
  • Delivered and tracked program training for all associates and supervisors in order to safeguard continuing business relationships.
Client Onboarding and New Accounts06/2017 to 04/2019
Company Name – City, State
  • Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.
  • Scheduled and attended meetings with clients and prospective clients as requested.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
Accounts Receivable/Dispatch08/2014 to 06/2017
Company Name – City, State
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Applied payments and deposits.
  • Produced, distributed and tracked invoices.
  • Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
  • Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Processed tax exempt certificates, coupons and vendor credit inquiries.
  • Tracked contracts, proposals and waivers to keep billing accurate and current.
  • Entered figures using 10-key calculator to compute data quickly.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Lead Dental Assistant02/2004 to 08/2014
Company Name – City, State
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk.
  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
  • Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
  • Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
  • Assisted dentist in management of medical or dental emergencies.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
  • Documented patients' dental health information, medical history and vital signs.
Education
Associate of Science: Dental04/2004KCMO Advanced Dental- City
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • KCMO Advanced Dental

Job Titles Held:

  • Commercial Compliance Manager
  • Client Onboarding and New Accounts
  • Accounts Receivable/Dispatch
  • Lead Dental Assistant

Degrees

  • Associate of Science : Dental 04/2004

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