Clinical Quality & Compliance Manager Resume Example Company Name

CHANDA

GIBSON

Professional Summary

Quality and Compliance executive offering results-oriented expertise gained through 10 years of organizational change successful contributions. Motivating leader with history of building and managing multidisciplinary teams. Proficient at identifying deficiencies and integrating systematic solutions to achieve organizational strategy. Strong relationship builder works well with stakeholders and corporate teams. Documented success in developing policies, leading training programs, and managing reporting to ensure compliance.

Skills

Data Analysis
Organizational Leadership
Performance management
Program Management
Project management
Public health
Quality Improvement
Quality Assurance

Six Sigma
Strategic Development
Investigations skills
Regulatory compliance
Disease trend knowledge
Leadership training
Risk mitigation strategies
Improving clinical quality outcomes

Education

University of Maryland - BaltimoreCity, StateExpected in 2021Master of Science: Medical Cannabis Science & Therapeutics

Strayer University City2014Master of Science: Health Service Administration

Graduated magna cum laude

Member of Honor Society

University of DelawareCity, State2014Bachelor of Science: Human Service, Education And Public Policy

Minored in African American Studies

Certifications

CPR certified through American Heart Association
Phlebotomy Technician
Civility in the Workplace
White Belt Six Sigma

Work History

Company Name- Clinical Quality & Compliance Manager
City, State09/2018 - Current

Assists in development of Clinical Operations quality systems, including Standard Operating Procedures, document management, Clinical Operations personnel training, and quality control processes
Provides direction setting and leadership, with accountability for quality program(s), specialized audits, special reviews, projects and initiatives
Developed system maintenance and updating of compliance policy and procedures to ensure compliance with relevant Federal and state rules, inclusive of federal securities and other applicable laws
Established risk-based approach, conduct ongoing compliance reviews and surveillance to evaluate and test for compliance with applicable rules, regulations, and policies
Standards of epidemiology and immunization compliance
Collaboration of cohorts and staff/faculty calibrations
Tracking and monitoring of infection control and bloodborne pathogens
Completes required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures
Identifies control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement
Achieved 100% on-boarding of all faculty, residents, pre-doctoral students and staff members in electronic immunization/training compliance system

Company Name- Performance Improvement and Quality Assurance
City, State11/2011 - 09/2018

Compliance with Centers of Medicaid and Medicare services laws and regulations, policies and guidelines, HIPAA privacy and security regulations and stakeholders
Planned and facilitated implementation of provider site based projects and initiatives overseeing acceleration and dissemination of best practice activities throughout organization to ensure organizational alignment
Increased performance management and quality improvement capacity of organization in order to ensure that public health goals are effectively and efficiently met
Monitored ongoing legislative and regulatory developments at state and federal levels that could potentially impact organization's strategic and business objectives, bringing such to executive's attention for review
Supervised employees who lead or facilitate quality improvement activities, provide project management, data analysis and measurement of outcomes, document and report results and accomplishments of quality improvement initiatives
Improved compliance by 90% in preparation for state licensure and accreditation

Company Name- Director of Quality Management
City, State04/2016 - 04/2017

Supported accomplishment of corporate strategic plans that achieve high impact and significant improvements in organizational performance
Made recommendations to Executive Director on employment, termination, layoffs, promotions, and other personnel activities in order to maintain efficient, cost-effective program and compliance committee meetings
Supervised employees who lead or facilitate quality improvement activities, provide project management, data analysis and measurement of outcomes, document and report results and accomplishments of quality improvement initiatives
Collaborated with leadership team to develop strategic plans across multiple business groups, improving process and surpassing standard
Coordinated, managed and implements projects for auditor and examiner evaluations
Developed and implemented corrective actions to bring business areas in line with standards
Evaluated design and operating effectiveness of audit areas, including efficiency, effectiveness, and mitigating controls
Kept records of quality reports and statistical reviews
Managed new policies and implementation strategies for organization
Increased compliance by 90% with electronic tracking tools

Resume Overview

School Attended

University of Maryland - Baltimore
Strayer University
University of Delaware

Job Titles Held:

Clinical Quality & Compliance Manager
Performance Improvement and Quality Assurance
Director of Quality Management

Degrees

Master of Science : Medical Cannabis Science & Therapeutics
Master of Science : Health Service Administration
Bachelor of Science : Human Service, Education And Public Policy

Clinical Quality & Compliance Manager Resume Example

Resume Score: 80%

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