clerical resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Energetic Administrative Assistant  with 12 years experience in high-level executive support roles. Organized and professional.
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Self-directed
  • Professional and mature

  • Dedicated team player
  • Strong interpersonal skills
  • Mail management
  • Schedule management

Received Employee of the Year for my strong attention to detail, exemplary customer service and team-player attitude.

Assisted in designing a claim reference manual that was used in presentations for potential new commercial clients.

Clerical, 06/2014 to Current
Res-Care, Inc.Chattanooga, TN,
  • Scanning prior year tax returns and client documentation
  • Maintain client files
  • Create client worksheet in Excel that is used for client tax appointment
  • Print documents needed from Drake Tax Program
  • Assemble personal and business tax returns.
Secretary, 2013 to 06/2014
Uniontown HospitalUniontown, PA,
  • Greet Customers
  • Answer multi line telephone
  • Create work orders for service technicians in Quick Books
  • Create invoices and monthly statements for customers in Quick Books
  • Accounts Receivable and Accounts Payable managed through Quick Books.
Administrative Assistant, 07/2002 to 09/2012
Praxair, Inc.Huntsville, AL,
  • Assistant to 5 Certified Public Accountants
  • Greet clients 
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Prepare weekly and bi-weekly payroll in Quick Books

  • Responsible for ordering all office supplies
  • Maintain office equipment
  • Scan client documents
  • Print tax returns from Pro Systems tax software and assemble all tax returns.
  • Secure and email tax return to financial institutions
  • Schedule client appointments on calendars in Outlook
  • Create letters and financial statements in Microsoft Word.
Commercial Claim Coordinator, 1998 to 05/2001
Hauser Insurance GroupCity, STATE,
  • Assisting insured with coverage questions
  • Take claim information (auto, property, or liability), confirm coverage nd submit claim
  • Relief switchboard operator and receptionist.
High School Diploma: , Expected in
Princeton High School - Cincinnati, Ohio
Accounts Payable, Accounts Receivable, Payroll, 
Computer Software: Excel, Office, Outlook, PowerPoint, Microsoft Word, Quick Books
Tax Programs: ProSystems, Drake
Office Equipment:
Scanners: Cannon, Fujitsu, Multi Line Telephone, Typewriter, Copy Machine, Postage Machine, Fax Machine

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Resume Overview

School Attended

  • Princeton High School

Job Titles Held:

  • Clerical
  • Secretary
  • Administrative Assistant
  • Commercial Claim Coordinator


  • High School Diploma

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