Cleaner Resume Example Jen's Cleaning Service

CLEANER

Summary

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Skills

Fluent in English
Interior and exterior cleaning
Issue resolution
Cash drawer balancing
POS systems
Payment processing
Merchandise restocking
Product recommendations
Cash counting machine operations
Coin counting
Scanner operations

ID verification
Customer greeting
Credit and cash transactions
Customer assistance
Cash management
Cash register operation
Food safety and sanitation
Organization
Communications
Relationship development
Problem resolution

Experience

Cleaner|Jen's Cleaning Service - Twin Lake, MI|03/2019 - 05/2020

Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Transported trash and hazardous waste to appropriate disposal area.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
Restocked supplies, replacing toiletries, liners and soaps.
Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
Performed dusting, leather and wood surface polishing and wall washing on 30 minute basis.
Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
Used digital timekeeping system to document hours worked each day.
Reduced cleaning time by 15% while maintaining company quality standards.
Performed and documented routine inspection and maintenance activities to meet client expectations.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Sorted and disposed of trash and recycling materials to keep common areas clean and organized.

Cashier|Family Dollar Stores Inc. - South Bend, IN|11/2018 - 01/2019

Helped customers find specific products, answered questions and offered advice.
Processed returned items in accordance with store policy.
Scanned customer purchases, supporting transactions to streamline sales process.
Assisted with purchases, locating items and signing up for rewards programs.
Processed customer payments quickly and returned exact change and receipts.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Properly verified customer identification for alcohol or tobacco purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
Operated cash register, collected payments and provided accurate change.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted customers with account updates, new service additions and promotional offers.
Welcomed customers, offering assistance to help find necessary store items.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Learned roles of other departments to provide coverage and keep store operational.
Inspected items for damage and obtained replacements for customers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.

Secretary|C.O.G.I.C. Community Center - Muskegon, MI|09/2017 - 09/2017

Received and routed incoming calls and correspondence to promote timely communication.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Conducted market surveys and industry studies to identify need and demand for new clientele.
Revised and maintained master calendar for client appointments.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Maintained organized filing system of paper and electronic documents.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.

Banquet Server|The Lakehouse Grille - Muskegon, MI|07/2017 - 08/2017

Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Carried appetizer and drink trays around Wedding reception and rotary club events, maneuvering around guests and furniture without spilling.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Set up for events with up to 150 attendees, preparing serving and appetizer trays and setting tables.
Verified food tray contents and transported each from kitchen to banquet hall.
Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
Educated guests on meals during wedding events, answering questions and bringing special orders.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Plated food and assessed plate presentation to maintain highest standard of food quality.

Education and Training

Orchard View Adult Education|Muskegon, MIHigh School Diploma

Resume Overview

Companies Worked For:

Jen's Cleaning Service
Family Dollar Stores Inc.
C.O.G.I.C. Community Center
The Lakehouse Grille

School Attended

Orchard View Adult Education

Job Titles Held:

Cleaner
Cashier
Secretary
Banquet Server

Degrees

High School Diploma

Cleaner Resume Example

Resume Score: 80%

Resume Overview

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