Personable quality analyst and systematic problem solver. Talented at interpreting complex data, a skilled critical thinker with expansive performance in efficiency. The ability to project a helpful and engaging positive customer service experience and relay and inspire teammates.
Started my career with Allstate in August of 2019 as a DOC specialist where I was chosen to host the 2020 Kickoff. I volunteered for special projects, and excelled at genuine customer service. Remaining in the Auto Specialist role for 5 months until February of 2019 when chosen for a TDY Quality Reviewer position. Recognized with the 2020 Allstate Merritt from my CSL. I was chosen a second time to host the 2021 Auto Zone 3 Kickoff and while presenting was awarded for volunteering in my community as well as receiving an award for MVP. A Developing Our Core member, and a YPO Business Committee Member. I was promoted to Claims-Process Auto General-Assoc III in April.
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