Childcare Provider Resume Example Care.Com Inc.

HILARY

JASON

Professional Summary

I am a quick and eager learner Authorized to work in the US for any employer Knowledgeable and dedicated customer service professional with extensive experience in the retail and sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills

Store opening/closing procedures
Opening and closing procedures
Cash register operation
Product and service sales
Payment processing
Multi-tasking skill
Check cashing
Product upselling
Product knowledge

Stocking and replenishing
Money handling
Time management strength
Point of sale knowledge
Cash Handling
Customer assistance
Cleanliness
Coupons and gift cards

Education

Florida State UniversityTallahassee, FLExpected in 05/2023Bachelor of Science: Nursing

Palm Beach Central High SchoolWellington, FL2019High School Diploma

Graduated with 3.8 GPA
Graduated in Top 20 % of Class
Member of National Art honor society, National Scholars Honor society, and National Honor society

Florida Agricultural And Mechanical UniversityTallahassee, FLExpected in 05/2021Associate of Science: Nursing Assistance

Work History

Care.Com Inc.- Childcare Provider
Wellington, FL03/2014 - Current

Assisted older kids with homework, school projects, and chores.
Maintained safe environments at all times.
Helped younger children learn how to accomplish small jobs appropriate for their ages.
Developed activities that helped children develop physically and mentally.
Completed tasks in efficient and accurate manner.
Developed age-appropriate activities and programs for children ages 9 to 1 years old.
Encouraged good behaviors using positive reinforcement methods.
Encouraged children to be understanding of and patient with others.
Applied positive behavior management techniques to enhance social interactions and emotional development.

Burlington Coat Factory - Cashier
Tallahassee, FL02/2020 - 07/2020

Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Counted cash in register drawer at beginning and end of shift.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

JC Penny Co Inc- Cashier/Customer Service--
Wellington, FL11/2018 - 07/2019

Answered product questions with up-to-date knowledge of sales and store promotions.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Informed customers on benefits of applying for JC Penney card • Provided ongoing guest service, including directions to specific sections or products, advice on when best to buy products, and information about coupons and sales • Folded and arranged garments in attractive displays.
Performed diversified functions with minimal oversight, including inventory counting, cashier, online purchases, fitting room assistance, and up keeping floor.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Cleaned and organized store, including checkout desk and displays.
Placed special merchandise orders for customers.
Managed all fitting-rooms in children's department.
Served needs of more than 30 customers in busy sales environment.

Old Navy- Brand Ambassador
Wellington, FL06/2018 - 11/2018

Sought out ways to go above and beyond job requirements.
Resolved issues in a timely manner to maintain productivity goals.
Learned all required tasks quickly to maximize performance.
Processed cash and credit payments rapidly and accurately.
Received multiple positive reviews which acknowledged dedication to excellent customer service.
Referred unresolved customer grievances to designated departments for further investigation.
Recovered the sales-floor • Counted inventory • Placed new merchandise out on Sales-floor • Ordered out of stock items for customers • Assembled shipments.

Accomplishments

Customer Service - Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive dining experience for all rest.
Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Trained andmentored 5 employees.
Completed manager training program.

Hobbies

Volunteering at school events
Story time at my local neighborhood library
Studying
Singing at my church choir
Cooking and baking

Resume Overview

Companies Worked For:

Care.Com Inc.
Burlington Coat Factory
JC Penny Co Inc
Old Navy

School Attended

Florida State University
Palm Beach Central High School
Florida Agricultural And Mechanical University

Job Titles Held:

Childcare Provider
Cashier
Cashier/Customer Service--
Brand Ambassador

Degrees

Bachelor of Science : Nursing
High School Diploma
Associate of Science : Nursing Assistance

Childcare Provider Resume Example

Resume Score: 80%

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