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Chief, Strategic Communications Resume Example

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CHIEF, STRATEGIC COMMUNICATIONS
Professional Summary

A 20-year, dependable Air Force veteran seeking an entry-level HVAC-R technician job. Customer-focused professional with 12-years leadership experience and 4+ years instructing,

Safety-conscious individual possessing technical acumen gained over past two years at Trenholm State Community College. Competent in independently organizing installation and repair plans. Expert in servicing HVAC-R systems.

Skills
  • Leadership, negotiation, dependability, trustworthy
  • Strategic Planning, Process Improvement
  • Microsoft Office Tool Suite (Office, Word, Excel, Project)
  • Group Dynamic/Interpersonal Skills
  • Meetings, Telecommunications, mentoring & time management
  • Regulatory compliance - EPA Universal Certified May 2019
  • HVAC installation and maintenance, thermostat, heat-strip(s) , contractor operation wiring,
  • Quality control analysis
  • Technical troubleshooting, components testing
  • Blueprint Interpretation
  • Equipment Management/Record-keeping
  • Repairing, charging refrigeration systems, checking superheat & sub-cool
  • Soldering and brazing on systems
  • Familiar with heat-pump systems operation
  • Diagnosing faults
Work History
Chief, Strategic Communications08/2015 to 12/2016
Motorola Solutions, San Bruno , CA
  • Served as key enabler forcommunity outreach, strategic planning for the program executive officer, business enterprise systems
  • Increased revenues and supported business goals by developing public relations strategies and campaigns
  • Preserved order and discipline among subordinates and gave assignments and instructions
  • Served as contracting officer representative, supervised 18 contractor and civilian employees
  • Organized key events to cultivate stronger government and industry partnerships, Re-structured annual Vendor Industry Day events—250+participants
  • Authored unit's publications (SMART Guide & Reference)—semi-annual updates
  • Knowledgeable on military customs and courtesies, business etiquette, protocol and decorum
Senior Project Manager08/2013 to 08/2015
Bazaarvoice, New York , NY
  • Managed 34 projects, valued at $300 million and led a 15-man multi-disciplinary design team throughout development and contract document phases projects, across Korean peninsula
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications
  • Conducted project kick-offs, status update, stakeholders, change-over and update meetings on monthly/quarterly
  • Produced monthly reports updating customers and senior leaders on progress and roadblocks
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs
  • Negotiated purchase of project materials and inventory required to meet production schedules
  • Maintained tactical control of project budgets and project schedule to keep teams on-task and achieve schedule targets
Academic Professor10/2010 to 08/2013
United States Air Force, City , STATE
  • Directed 75+ cadets, supervised leadership laboratory, cadet military training; provided military discipline and guidance and instructed college-level courses on US Air Force, Air Power and Leadership (70-lessons, 250-hour curriculum)
  • Instructed classes of up to 15 students on principles and strategies of leadership, team-building and Air Force Custom and Courtesies
  • Created curricula, tests and exams to reinforce student learning in Air Force Aerospace Science subjects
  • Managed $6.5 thousand annual budget;
  • Recruiter: conducted 50 High School recruiting events, >3,500 attended, ranked #3/38 Southeast Region Recruiters
  • Resurrected a “non-compliant” unit; earned “comply” standards <18 months;="" built/managed="" a="" 12-mo="" training="" program="" 75%="" selection="" rate="" for="" field="" training="" cadets,="" 80%="" top="" graduates,="" 25%="" earned="" distinguished="" graduate/superior="" performer="">
Executive Assistant05/2008 to 10/2010
United States Air Force, City , STATE
  • Supervised 7-person team, maintained command's calendars & scheduling activities for Senior Executive Service Director, Group Deputy Director & Chief of Staff.
  • Handled logistics, catering, agendas, travel arrangements for meeting and event planning for Director, Deputy Director and Chief of Staff.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Managed Program Executive Officer's complex and frequently changing travel arrangements; coordinated pre-trips plan.
  • Distributed email announcements, booked conference rooms and coordinated annual staff's off-site forums..
  • Produced accurate office files, updated spreadsheets, crafted presentations to support team efficiency.
  • Managed administrative functions, including complex calendar management for proper allocation of executive availability.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
B.A : Computer Studies/Applications, 2000
L.A. Tech University, LA Tech) - City, State

GPA: 3.31

A.A.S : Electronics Systems Technology, 1998
Community College of the Air Force (CCAF - City
A.A.S : Electrical Technology, 2017
Trenholm State Community College - City

GPA: 3.953

M.S : Information Technology Management, 2009
Trident University International, California (TUI) - City

GPA: 3.74

Associate of Science : Heating, Ventilation, Air-Conditioning, And Refrigeration Technology, 2020
H. Councill Trenholm State Community College - City, State
Certifications
  • EPA Universal Certified#: 987032168150
Additional Information
  • Top Secret Security Clearance
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Resume Overview

School Attended

  • L.A. Tech University, LA Tech)
  • Community College of the Air Force (CCAF
  • Trenholm State Community College
  • Trident University International, California (TUI)
  • H. Councill Trenholm State Community College

Job Titles Held:

  • Chief, Strategic Communications
  • Senior Project Manager
  • Academic Professor
  • Executive Assistant

Degrees

  • B.A : Computer Studies/Applications , 2000
    A.A.S : Electronics Systems Technology , 1998
    A.A.S : Electrical Technology , 2017
    M.S : Information Technology Management , 2009
    Associate of Science : Heating, Ventilation, Air-Conditioning, And Refrigeration Technology , 2020

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