carry out resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Enthusiastic Customer Service Worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Customer Service and working with others - coworkers, managers, and customers alike - and training in working with other people every day. Motivated to learn, grow and excel in Customer Service.
Skills
Guest carry-out
Bagging and carryout services
Work History
Carry-Out, 09/2017 to Current Total Wine – Long Beach, CA,
Helped customers find products they needed.
Trained in customer service, produce, grocery/stocking, and online ordering and can provide backup as needed.
Always reliable in context of being able to help in most situations.
Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
Worked alongside team to accomplish work goals according to schedule.
Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
Supported needs of Cashiers and Online Pickers with skill and efficiency.
Mentored junior team members on protocols and procedures of each station to maximize contributions.
Lifted, stacked and transported boxes weighing up to 40 pounds.
Sought out ways to go above and beyond job requirements.
Continuously checked grocery, produce, frozen products for quality assurance according to strict guidelines.
Successfully communicated with all team members to navigate job duties and complete daily tasks.
Mentored new Carry-Outs by relaying information on company procedures, safety requirements and Bagging and Carrying-Out and delivered constructive criticism upon completion of job tasks.
Optimized safety and productivity by regularly cleaning and organizing work zones.
Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.
Developed strong relationships with coworkers and managers.
Customer Service Cashier, 02/2014 to 05/2019 Kimpton Hotels – Denver, CO,
Educated customers on promotions to enhance sales.
Resolved customer complaints and maintained clean and tidy checkout area.
Handled approximately 20-100 daily credit and cash transactions for customers with accuracy and speed.
Maintained reports of transactions and greeted customers when entering and leaving establishment.
Counted money in drawers at beginning and end of each shift.
Maintained customer satisfaction while handling clothing and furniture product returns quickly and professionally.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Maintained current knowledge of store promotions and highlighted sales to customers.
Used POS system to enter orders, process payments, and issue receipts.
Verified over $400-500 of cash and credit payments
Prepared and submitted end-of-shift reports using .
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Trained as Delivery and Transportation Specialist and provided back-up coverage to provide customers with optimal support.
Quickly and accurately counted drawers at start and end of each shift.
Worked closely with Customer Service Manager and CEO to solve problems and handle customer concerns.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Answered questions about store policies and concerns to support positive customer experiences.
Served needs of more than 50 customers in busy customer service environment.
Assisted customers with locating and choosing merchandise in any store department.
Assisted customers by answering questions and fulfilling requests.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Checked prices for customers and processed items sold by scanning barcodes.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Verified over $500 of cash and credit payments daily.
Pizza Cook, 08/2016 to 08/2017 Pizzas By Marchellonis – City, STATE,
Communicated menu item information and offered suggestions to promote featured products.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Provided product information and menu item explanation in consideration of dietary restrictions.
Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage.
Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Monitored and maintained clean working areas and cooking surfaces through spraying down the surfaces with cleaning solutions and using brand new rags and other cleaning tools every time.
Answered 10-50 phone calls per day to take to-go and delivery orders, successfully delivering 100% of orders within 60 minutes.
Performed cash register operations by applying coupons, giving customer totals and handling cash and credit card payments.
Collaborated with managers to collect information about specific customer desires and dietary needs.
Used pizza cutter to slice pizzas according to size and customer specifications.
Wore protective attire and shoes, helped co-workers with their duties once I was done with mine and alerted customers of hot food and beverages to maintain safety.
Transitioned between breakfast and dinner service by cleaning everything I had used during that shift and refilling ingredients such as peppers, lettuce, meats, etc.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Coordinated with Cashiers to gather and review order information for accurate order completion.
Avoided burns when using hot fryers for preparing fries, burgers, and other grilled and fried items.
Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
Trained and assisted new kitchen staff members.
Washed, chopped, distributed, and appropriately put away vegetables and meat ingredients.
Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times.
Restocked and cleaned restroom each hour to keep facilities neat and inviting for all guests.
Prepared wide range of menu items in addition to pizza, including calzones, cheese nuggets, and fried chicken, giving customers variety.
Delivery and Transport Specialist, 02/2014 to 05/2019 Once’n’Again – City, STATE,
Coordinated with operators to boost unloaded miles and reduce empty miles by Number%.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Worked with Type customers to understand needs and provide Type service.
Maintained excellent attendance record, consistently arriving to work on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
High School Degree: , Expected in 05/2018 to Prairie Central High School - Fairbury, IL, GPA: Status -
Associate of Arts And Sciences: Game Design, Expected in 12/2020 to Heartland Community College - Normal, IL GPA: Status -
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