LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Efficient Fun Town Rv and Vandergriff Hyundai help skill me at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Accomplished Service Writing with solid history of exceeding sales quotas and building customer loyalty.

Dedicated team player and expert soldier adept at managing equipment, performing patrols and providing updates to unit leaders. Proficient in assessing risk, maintaining safety gear and evaluating terrain. Current Secret clearance.

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Skills
  • Conflict resolution techniques
  • Investigation documentation
  • Hazard analysis and risk control
  • Customer service
  • Coordinating training
  • Report writing
  • Storage procedures
  • Conducting risk assessments
  • Managing safety gear
  • Personnel mentoring
  • Business operations
  • Team management
  • Communications
  • Problem resolution
  • Team building
  • Supervision
  • Inventory management
  • Planning and coordination
  • Process improvement
  • First Aid/CPR
  • Operational improvement
  • Investigative tools
Experience
Car Salesman, 01/2020 - 04/2020
Cummins Sikeston, MO,
  • Provided every customer with professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Responded to inquiries from potential customers via email and telephone.
  • Gave detailed information regarding operation of standard and optional vehicle features.
  • Provided information about sales processes, warranty requirements and service standards.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Tracked updates to vehicles, changing markets and customer purchasing trends.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Answered customer emails and telephone requests for information.
  • Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
Service Writer, 02/2019 - 09/2019
Fun Town Rv City, STATE,
  • Worked with sales personnel to price and schedule repair needs on new and used vehicles.
  • Discussed options with customers, helping each make optimal choices for individual needs.
  • Presented accurate estimates to inform customers of all service charges and expectations.
  • Conferred with customers to understand service needs and write up accurate orders.
  • Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
  • Provided job estimates by conducting research and contacting vendors.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
  • Completed diverse tasks on daily basis to serve customer needs, including processing and issuing money orders, managing returns and exchanges, and logging daily shipments.
  • Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Achieved top satisfaction, retention and referral rankings on consistent basis.
  • Escalated customer satisfaction ratings by offering valuable insights to customers needs and expectations.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
K-9 Handler, 01/2015 - 01/2019
USMC City, STATE,
  • Handled all delegated tasks, including Training and maintaining of 20+ other Marines.
  • Assisted in tactical and opperational readiness.
  • Ensured the operation of dog teams were met.
  • Gave operation classes to ensure training ready of 20+ Marines.
  • Ensured the readiness of 4+ Dogs I handled to maintain my readiness as a dog handler.
Military Police Officer, 01/2015 - 01/2019
USMC City, STATE,
  • Managed all steps in investigative process to conform with USMC regulations.
  • Attained staff feedback to deliver information to superiors for corrective action.
  • Developed and maintained unit's daily personnel accountability report for 20+ Marines.
  • Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives.
Education and Training
High School Diploma: , Expected in 2014
-
Burleson High School - Burleson, TX
GPA:

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Resume Overview

School Attended

  • Burleson High School

Job Titles Held:

  • Car Salesman
  • Service Writer
  • K-9 Handler
  • Military Police Officer

Degrees

  • High School Diploma

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