Business Compliance HR/Fleet Maintenance Coordinator Resume Example
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BUSINESS COMPLIANCE HR/FLEET MAINTENANCE COORDINATOR
Professional Summary
Experienced in service management with over 10 years of experience in automotive, trucking and heavy equipment. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Recognized for inspiring management team members to excel and encouraging creative work environments. Reliable Maintenance Supervisor offering 10+ years of experience overseeing maintenance and service team tasks. Hardworking and diligent in developing and enforcing adherence to pre maintenance schedules and service operations. Committed to reducing risks and promoting workplace safety through improved safety training.
Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.
Experienced service management with over 10 years of experience in automotive, trucking and heavy equipment. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
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Work History
Business Compliance HR/Fleet Maintenance Coordinator01/2020 to 03/2020
Aspen Skiing Company, L.L.C. – Snowmass , CO
Aspen Skiing Company, L.L.C. – Snowmass , CO
- Oversight of the recruitment, selection and hiring of qualified, competent and experienced employees to staff Kenai Peninsula operations:
- Hired employees undergo all necessary training required for them to begin work and that employees possess or obtain the required documents, badges and other site-specific requirements before being dispatched to the job site and make sure all employees transferring into and between Kenai Peninsula positions possess the necessary certifications and documentation required to complete the work they are being assigned to perform
- Ensures that initial and recurring client required background checks, where applicable, are completed
- Works with the trucking department in the assigned business unit to ensure that multi-use drivers are qualified in the equipment they are operating and that if their duties require transitioning from a DOT driving position, all requirements are met
- Insures that DOT covered drivers undergo or have undergone FMCSA drug screening per requirements
- Participate in Peak's STEPBACK safety program and stay compliant with online training modules in
- Review and comply with the various Client's safety programs
- Reconcile and generate payroll and Correlate daily timecards, data entry, including employee information, hours, charge codes & other related information
- Important point of contact for clients, vendors and employees
- Monitored safety compliance to maintain strict standards and protect team members from harm
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime
Fleet Service Manager05/2018 to 12/2019
Watco – City , STATE
Watco – City , STATE
- Performance management of up to 30 driver contractors to deliver on customer's stated service goal
- Identify and address customer service issues in order to maintain customer satisfaction levels
- Continuous process review & improvement to deliver increased efficiencies and reduced costs
- Provide timely & accurate updates in order to maintain transparency & confidence
- Facilitate new customer and/or driver set up to avoid any potential service impacts or a reduction in customer satisfaction
- Provide training to new driver contractors as defined by customer service agreements
- Liaise with clients, vendors & transportation companies
- Plan work, assign tasks appropriately and appraise results
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Maximized performance by monitoring daily activities and mentoring team of 30 associates
- Led team of 30 direct reports managing over 30 employees
Customer Service Coordinator/Service Writer02/2017 to 06/2018
Ryder – City , STATE
Ryder – City , STATE
- Work closely with Operations Supervisor to ensure work load is being distributed properly and evenly by managing WMS down to floor
- Monitor WMS forecasted workloads inbound and outbound to ensure adequate utilization of facility and transportation resources
- Work closely with inventory department and on-site personnel to resolve and problems with the day's orders
- Interact with customer to communicate order changes and updates
- Maintain various Excel spreadsheets and reports
- Perform other duties as required or assigned
- Assist in supporting standard facility Key Performance Indicators
- Support supervisors and warehouse associates to complete daily operation functions
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Reviewed submitted documents to check compliance and enforce recordkeeping policies
- Monitored and reported on trends in customer interaction to evaluate processes and capitalize on improvement opportunities
Division Fleet Logistic Maintenance Coordinator10/2014 to 12/2016
Dean Foods – City , STATE
Dean Foods – City , STATE
- Collaborates with Division Fleet Managers and Fleet managers on the day to day fleet operations in the area of responsibility
- Engages in the typical responsibilities of a manager requiring planning, evaluating, organizing, integrating, and controlling
- Generates weekly and monthly reports for fleet management related to maintenance performance
- Managed in-house and outside repair shops to ensure prompt and correct repairs are performed at the lowest possible cost
- Works with equipment manufacturers and maintenance staff on spare parts inventory for supported equipment
- Maintains computerized procurement and inventory records by utilization of Dossier maintenance system
- Closes corrective and preventive maintenance work orders upon completion including pertinent information for equipment files
- Supports Parts and Inventory Team in parts sourcing efforts as well as maintaining inventory
- Works closely with maintenance staff on continuously improving programs by editing tasks and frequencies when approved by Manager
- Supports Fleet Maintenance Manager on special projects as needed
- Generates daily auto order requisitions and purchase orders
- Develops and implements Standard Operating Procedures
- Responsible for tracking maintenance monthly spending,
- Development and adherence of company's preventive maintenance program
- Ensures compliance with all Dean Corporate policies and procedures
- Performs other duties as assigned
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Education
Associates Degree: Business Administration and Management1992Wasatch Career Institute-
City
Equivalent to over 10 years of experience
Diploma: Murray High1991Murray High-
City
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Resume Overview
School Attended
- Wasatch Career Institute
- Murray High
Job Titles Held:
- Business Compliance HR/Fleet Maintenance Coordinator
- Fleet Service Manager
- Customer Service Coordinator/Service Writer
- Division Fleet Logistic Maintenance Coordinator
Degrees
- Associates Degree : Business Administration and Management 1992
Diploma : Murray High 1991
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