breaker resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Inventory
Responsible alcohol service
Relationship development
Team management
Customer assistance
Refunds and exchanges
Sales
Shipping and Receiving
Sales Goals
Cash Handling
Point of Sale Systems
New Product Information
Food running
Basic math
Supervision
Product upselling
Payment collection
Credit card processing
Invoicing
Scheduling
Guest Services
Store Merchandising
Customer Complaint Resolution
Product Knowledge
Work History
09/2016 to 08/2017BreakerNorth Country Academy | Antioch, CA,
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Ordered and received products and supplies to stock kitchen areas.
Prepared food items such as meats, poultry and fish for frying purposes.
Grilled meats and seafood to customer specifications.
Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
Monitored line efficiency and implemented improvements for increased productivity.
Cleaned and maintained kitchen equipment regularly.
Prepared average of 100 orders each shift.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Reviewed and resolved differences between accounting information and cash drawer.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Counted cash in register drawer at beginning and end of shift.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Used cash registers and POS systems to request and record customer orders and compute bills.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
02/2014 to 07/2017Sales AssociateLkq | Gainesville, FL,
Drove operational improvements which resulted in savings and improved profit margins.
Resolved [Type] problems, improved operations and provided exceptional client support.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained excellent attendance record, consistently arriving to work on time.
Developed team communications and information for [Type] meetings.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
Resolved escalated customer disputes with special actions such as discounts.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Checked prices for customers and processed items sold by scanning barcodes.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Assisted customers by answering questions and fulfilling requests.
Used cash registers and POS systems to request and record customer orders and compute bills.
10/2013 to 12/2015Training ManagerAecom Technology Corporation | Foster City, CA,
Managed new employee orientation training process for more than 30 employees each year.
Researched and obtained relevant course materials to achieve training objectives.
Coordinated and prioritized required training courses for [Job title]s and [Job title]s.
Assessed skill gaps for employees in [Type] department and developed training courses to meet identified needs.
Trained new hires to perform cross-training exercises with experienced workers.
Directed field training to enhance participants' skills.
Conducted training courses and prepared videos for long-term use.
Led daily, weekly and monthly coaching, counseling and feedback sessions.
Trained staff during demonstrations, meetings, conferences and workshops.
Developed departmental systems and procedures to better align workflow processes.
Education
Expected in 05/2004 to to High School Diploma | Conroe High School, Conroe, TXGPA: Status -
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