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bartender resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Versatile Bartender with 5 years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.

Skills
  • Food Service
  • Outgoing Personality
  • Order Management
  • Maintaining a Clean Bar
  • New Hire Training
  • Safe Serving Knowledge
  • Cash and Credit Transactions
  • Beverage Preparation
  • Outstanding Customer Service
  • Maintaining Glassware Stock
  • Point of Sale Systems
  • Customer Service
  • Menu Memorization
  • Service-Oriented Mindset
  • Cocktail List Development
Experience
Bartender, 08/2020 - Current
 Flixbrewhouse – Madison, WI,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Food and Beverage Supervisor, 11/2019 - 03/2020
 Aimbridge Hospitality – Tulsa, OK,
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Customer Service Representative, 11/2018 - 07/2019
 Signature Aviation – Broomfield, CO,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Consulted with customers to resolve service and billing issues.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Set up and activated customer accounts.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Restaurant Supervisor, 07/2014 - 04/2018
 Mckibbon Hospitality – Boca Raton, FL,
  • Worked in cooperation with front and back of house staff to ensure smooth operations.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Established good customer relations and excellent service to build and retain loyal customers.
  • Adhered to all food safety regulations.
  • Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Maximized service levels through hands-on leadership.
  • Kept business financial transactions highly accurate by closely monitoring transactions and securely handling cash.
  • Uncovered, investigated and resolved customer complaints quickly and skillfully to maintain loyalty.
  • Evaluated staff performance, enforced policies, maintained health codes and kept licenses current to promote superior service standards.
  • Established fair and equitable schedules and met operational goals by assigning tasks and shifts based on team member knowledge and strengths.
Education and Training
Associate of Science: Engineering, Expected in 05/2023
-
Delaware County Community College - Media, PA
 GPA:
Status -
  • Fall, 2021 - Honor Roll
  • Spring, 2022 - Honor Roll
  • Fall, 2022 - Honor Roll
  • Spring, 2023 - Honor Roll
  • STARS Scholar Recipient
  • 3.52 GPA
  • Member of Phi Theta Kappa, 2022-2023
Bachelor of Science: Chemical Engineering, Expected in
-
Iowa State University - Ames, IA
 GPA:
Status -

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Resume Overview

School Attended

  • Delaware County Community College
  • Iowa State University

Job Titles Held:

  • Bartender
  • Food and Beverage Supervisor
  • Customer Service Representative
  • Restaurant Supervisor

Degrees

  • Associate of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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