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Bartender Resume Example

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BARTENDER
Summary
I am highly passionate about art, technology and the creative process of design. While fulfilling my educational pursuits, I have increased my work experience in many facets of the service industry. My most recent work experience has made me a capable bartender who is passionate about serving in a warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and a sense of humor in a demanding environment. I offer a positive attitude, outstanding record of service and willingness to work hard.
Highlights
  • Outstanding customer service
  • Verbal/written communication
  • Active listening
  • Flexible scheduling
  • Extremely organized
  • Quick learner
  • Attention to detail
  • Strong problem solver
  • Resourceful
  • Time management ability
  • Suggestive selling
  • Enthusiasm
  • Cheerful and energetic
  • Outstanding interpersonal skills
  • Art composition
  • Creative and artistic
  • Adobe Photoshop
  • Excellent team player
  • ​Social Media applications 
  • Telecommunication skills
  • Strong design sense
  • Conceptual thinker
  • ​Photo enhancing
Experience
May 2003
to
Current
Pit Stop Bar Brainerd, MN Bartender
  • Greeted guests in a timely and professional manner.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Enthusiastically and appealingly described food and drink specials to guests.
  • Upheld strict cash handling procedures.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Verified that guests at the bar were of legal age.
  • Refused service to intoxicated guests.
  • Adhered to state laws regarding alcoholic beverage service.
  • Closed out cash register and prepared cashier report.
  • Cleaned shelving, mixers, cups, blenders and soda guns.
  • Served each guest courteously, quickly and efficiently.
  • Consistently used suggestive selling techniques.
  • Maintained a consistent, regular attendance record.
February 1753
Cragun's Resort Legacy Brainerd, MN Beverage Cart Server 2002-2004
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Serve food and non-alcoholic beverage items to the guest on the golf courses.
  • Ensured guests were attended to in a prompt, efficient and personalized manner.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Provided friendly and attentive service.
  • Inventoried and restocked items throughout day.
  • Verified cash drawer against the day's receipts.
  • Inventoried and restocked items throughout day.
  • Verified cash drawer against the day's receipts.
February 1753
Meyer Associates/Teleservices St. Cloud, MN Telephone Service Representative 1997-2000
  • Gathered and verified all required customer information for tracking purposes.
  • Defused volatile customer situations calmly and courteously.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Managed high call volume with tact and professionalism.
  • As a T.S.R.
  • my job responsibilities included work for Democratic candidates, state parties, national organizations and progressive non-profit organizations.
  • Leads were contacted to establish and raise campaign funds as well as activating local volunteers, and get out the vote initiatives.
  • Sold subscription for published magazines and newspapers as well as, audit and trade publications.
February 1753
Meyer Associates/Teleservices St. Cloud, MN Quality Assurance Specialist 2000-2002
  • Conducted telephone interviews for interested applicants for telephone service rep.
  • positions available.
  • Conducted initial training for all new hires.
  • Live monitoring and call recording to review customer service skills with employees.
  • Performed individual job reviews with representatives based on performance history.
  • Earned management trust by serving as key holder, responsibly opening and closing shifts.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Helped drive sales goals and achieve monthly quotas.
  • Defused volatile customer situations calmly and courteously.
  • Accurately documented, researched and resolved customer service issues.
  • Provided incentive to increase productivity by offering employees awards for best customer service.
  • Oversaw call center employees to ensure customer satisfaction goals were consistently met.
  • Conducted performance reviews for all Customer Service Representatives to reduce resolution time and improve customer satisfaction rates.
Education
December 2014
Central Lakes College Brainerd, MN Associate of Arts: Generals GPA: GPA: 3.55
Individualized Studies Areas: Art Appreciation, Art History Non-Western, Art of Digital Photography, American Indian Art, Black and White Photography. 
Minor in: Certificate In Women's Studies May (2015)
Academic Achievement Award:  (4.0 GPA, 2012) Dean's List
Presidents List (2013-2014)
3.38 GPA, Undergrad
Skills
Excellent customer service skills, quick learner, and I am Art and Design focused. 
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Resume Overview

Companies Worked For:

  • Pit Stop Bar
  • Cragun's Resort Legacy
  • Meyer Associates/Teleservices

School Attended

  • Central Lakes College

Job Titles Held:

  • Bartender
  • Beverage Cart Server 2002-2004
  • Telephone Service Representative 1997-2000
  • Quality Assurance Specialist 2000-2002

Degrees

  • Associate of Arts : Generals

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