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bartender resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hospitable Customer service/Bartender committed to maximizing customer satisfaction and beverage sales. Talented in re-imagining classic cocktails and providing new culinary spin on drinks. Expertise in housekeeping and bar maintenance.

Experienced Bartender with 5 years of experience in field. Improve team performance and grow bar sales through exceptional customer service and leadership skills.

Skills
  • Extensive spirits knowledge
  • Safe serving knowledge
  • Outstanding customer service
  • Suggestive selling
  • Health codes compliance
  • Alcohol ordering
  • Basic accounting
  • Maintaining a clean bar
  • Extensive beer knowledge
  • Able to stand 12+ hours
  • Outgoing personality
  • Excellent judgment
  • Organizational ability
  • Food service
  • Courteous
  • Balancing the cash register
  • Employee training
Experience
10/2020 to 11/2021 Bartender Stk Steakhouse | Scottsdale, AZ,
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Trained Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Implemented special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Ordered inventory to meet expected demand with adequate stock.
  • new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Planned and updated menus to accommodate customer preferences.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Kept supplies stored in proper locations according to health code standards.
08/2016 to 03/2020 Bartender Taco Bell | Albany, GA,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Implemented special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
07/2015 to 05/2017 Customer Service Manager/Customer Service Associate Timberlake Motel | City, STATE,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Reviewed account and service histories to identify trends and issues.
  • Relayed productive customer feedback to marketing teams.
11/2012 to 09/2015 Quality Insurance Surpass | City, STATE,
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Improved office operations continually by maintaining records, tracking data and promoting internal communications.
Education and Training
Expected in to to | Early Childhood Special Education Cvcc, Lynchburg, VA GPA:
  • I wanted to be a Early childhood educators an have the very real opportunity to make a difference in young lives, and also influence future generations. I wanted to ensure that children get off a good start in their lives and learning. Unfortunately, my mother got very ill and I dedicated all of my time to getting her well.
  • RSA certificate Responsible Service of Alcohol
  • 100 of hours of training in mixology

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Resume Overview

School Attended

  • Cvcc

Job Titles Held:

  • Bartender
  • Bartender
  • Customer Service Manager/Customer Service Associate
  • Quality Insurance

Degrees

  • Some College (No Degree)

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