bartender resume example with 17+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
I am a Reliable, motivated, detail oriented, people person and hardworking Bartender/Employee. I have 20+ years of experience in the service industry. My Grandmother ran a diner when I was a child. She would bring me to work with her on weekends and let me have a 1 table section. I can work autonomously or in teams to serve Hundreds of customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
I love meeting new people and building relationships with patrons and Co-workers. Remains calm and poised in fast-paced and High Stress environments. Prepared to handle high-volume service situations.
Skills
Outstanding Customer Service by Anticipating Guest Needs
Highly Motivated
Outgoing People Person
Enjoy Handling Difficult Customers and Resolving Conflicts
Multitasking and Prioritization
Supply and Inventory Maintenance
Cash Handling and Management
Hospitality and Guest Service
Service-Oriented Mindset
Bookkeeping, Balancing Safe, Cash Register and End of Day Sales
Organized
Customer Relations
Accounts Payable
Experience
Bartender, 10/2017 to 2022 Anheuser-Busch Inbev – Lisle, IL,
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Balanced daily registers and generated sales reports for management.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Planned and coordinated special events to boost customer numbers and profits.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Completed regular bar inventories and daily requisition sheets.
Trained new bartenders on drink preparation and upselling techniques.
Poured wine, beer and cocktails for patrons.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Talked easily with patrons to build rapport and earn repeat business.
Met customer, business operations and server needs with minimal errors or delays.
Stocked bar with beer, wine, liquor and related supplies.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Prepared new garnishes, juices and other perishables daily.
Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
Created rapport with new and returning patrons to foster guest satisfaction.
Maintained detailed inventory of bar supplies and stocked work areas.
Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
Received cash and card payments for balances owed.
Kept supplies stored in proper locations according to health code standards.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Collected appetizer, entree and wine orders from patrons.
Prepared specialty drinks to support servers.
Used POS system to input orders, create checks and issue receipts.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
Increased average ticket amounts by upselling customers from shelf to premium brands.
Introduced new seasonal and special events menu items to successfully increase monthly sales.
Bookkeeper, 10/2017 to 2022 Leap – Indianapolis, IN,
Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
Prepared bank reconciliations, managed field audits, and reviewed accounting records for accuracy.
Processed documents within anticipated timeframes to assist senior leadership.
Suggested key operational changes to improve performance.
Processed invoices and checks, and maintained daily cash logs and deposits.
Managed accounting closings, accounts payable and financial reporting for multiple clients.
Resolved balance errors using accounting software.
Reviewed transactions, issued checks and updated ledgers and budgets.
Verified and posted account transactions to prepare checks and maintain accounting ledgers.
Owner/Operator, 2007 to 2017 Lineage Logistics – Long Beach, CA,
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Devised business and marketing plans and prepared monthly financial reports.
Trained teams on specific operations, applicable procedures and techniques for each job site.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Server/Bartender, 2004 to 2007 The Paradies Shops – Pensacola, FL,
Upsold customers from shelf to premium brands to help boost sales.
Greeted customers, answered questions, and recommended specials to increase profits.
Operated POS terminals to input orders, split bills, and calculate totals.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Provided exceptional service to high volume of daily customers.
Monitored customer movements and quickly cleared empty tables for future customers.
Processed customers' payments and provided receipts.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Greeted newly seated guests quickly and efficiently.
Trained new employees to perform duties by showing how to [Task], [Task] and [Task].
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Led team in carrying out day-to-day tasks with customer service program in mind.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Education and Training
High School Diploma: , Expected in 06/2003 to William Monroe High School - Stanardsville, VA GPA: Status -
Future Business Leaders of America Member
Vice President of Sales in FBLA (Future Business Leaders of America)
Created, Opened and Operated School Store where we sold Snacks, Drinks and school supplies
Kept Inventory and placed orders with vendors to keep store stocked
Honor Roll 1999-2003
Ranked in Top of class
Baseball Manager
Track & Field Manager
Football Manager
: Business And Psychology, Expected in to Piedmont Virginia Community College - Charlottesville, VA GPA: Status -
Completed coursework in Business Law, Business Management and Psychology
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