LiveCareer-Resume

bartender resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I am a Reliable, motivated, detail oriented, people person and hardworking Bartender/Employee. I have 20+ years of experience in the service industry. My Grandmother ran a diner when I was a child. She would bring me to work with her on weekends and let me have a 1 table section. I can work autonomously or in teams to serve Hundreds of customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

I love meeting new people and building relationships with patrons and Co-workers. Remains calm and poised in fast-paced and High Stress environments. Prepared to handle high-volume service situations.

Skills
  • Outstanding Customer Service by Anticipating Guest Needs
  • Highly Motivated
  • Outgoing People Person
  • Enjoy Handling Difficult Customers and Resolving Conflicts
  • Multitasking and Prioritization
  • Supply and Inventory Maintenance
  • Cash Handling and Management
  • Hospitality and Guest Service
  • Service-Oriented Mindset
  • Bookkeeping, Balancing Safe, Cash Register and End of Day Sales
  • Organized
  • Customer Relations
  • Accounts Payable
Experience
Bartender, 10/2017 to 2022
Anheuser-Busch InbevLisle, IL,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Completed regular bar inventories and daily requisition sheets.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Prepared new garnishes, juices and other perishables daily.
  • Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Received cash and card payments for balances owed.
  • Kept supplies stored in proper locations according to health code standards.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Collected appetizer, entree and wine orders from patrons.
  • Prepared specialty drinks to support servers.
  • Used POS system to input orders, create checks and issue receipts.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Increased average ticket amounts by upselling customers from shelf to premium brands.
  • Introduced new seasonal and special events menu items to successfully increase monthly sales.
Bookkeeper, 10/2017 to 2022
LeapIndianapolis, IN,
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Prepared bank reconciliations, managed field audits, and reviewed accounting records for accuracy.
  • Processed documents within anticipated timeframes to assist senior leadership.
  • Suggested key operational changes to improve performance.
  • Processed invoices and checks, and maintained daily cash logs and deposits.
  • Managed accounting closings, accounts payable and financial reporting for multiple clients.
  • Resolved balance errors using accounting software.
  • Reviewed transactions, issued checks and updated ledgers and budgets.
  • Verified and posted account transactions to prepare checks and maintain accounting ledgers.
Owner/Operator, 2007 to 2017
Lineage LogisticsLong Beach, CA,
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Devised business and marketing plans and prepared monthly financial reports.
  • Trained teams on specific operations, applicable procedures and techniques for each job site.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Server/Bartender, 2004 to 2007
The Paradies ShopsPensacola, FL,
  • Upsold customers from shelf to premium brands to help boost sales.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Processed customers' payments and provided receipts.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Greeted newly seated guests quickly and efficiently.
  • Trained new employees to perform duties by showing how to [Task], [Task] and [Task].
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Education and Training
High School Diploma: , Expected in 06/2003 to William Monroe High School - Stanardsville, VA
GPA:
Status -
  • Future Business Leaders of America Member
  • Vice President of Sales in FBLA (Future Business Leaders of America)
  • Created, Opened and Operated School Store where we sold Snacks, Drinks and school supplies
  • Kept Inventory and placed orders with vendors to keep store stocked
  • Honor Roll 1999-2003
  • Ranked in Top of class
  • Baseball Manager
  • Track & Field Manager
  • Football Manager
: Business And Psychology, Expected in to Piedmont Virginia Community College - Charlottesville, VA
GPA:
Status -
  • Completed coursework in Business Law, Business Management and Psychology

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Resume Overview

School Attended

  • William Monroe High School
  • Piedmont Virginia Community College

Job Titles Held:

  • Bartender
  • Bookkeeper
  • Owner/Operator
  • Server/Bartender

Degrees

  • High School Diploma
  • Some College (No Degree)

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