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Bartender Resume Example

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BARTENDER
Summary

Energetic Bartender with four years of experience delivering high-quality service and accurate drink formulation in fast-paced environments. In-depth knowledge of cocktails, beer, and wine. Builds personal relationships with guests through small talk to make them feel welcome and wanted back to the establishment next time. Easily can multitask keeping a guests drink full, conversating, and making cash or card transactions in a timely manner making the guests experience with us unforgettably pleasant.

Skills
  • Suggestive selling
  • Proficient in mixology
  • Anticipating guest needs
  • Health codes compliance
  • Extensive spirits knowledge
  • Beer, wine and soju cocktails
  • Able to stand through a double shift which could be 14 hours
  • Organizational ability
  • Employee training
  • Extensive beer knowledge
  • Balancing the cash register
  • Elegant garnish station setup
  • Wine and liquor expertise
  • Maintaining a clean bar
  • Outgoing personality
  • Cocktail list development
  • Outstanding customer service
Experience
Gallaghers Sports Bar and Grill | Phoenix, AZBartender08/2017 - Current
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • After the manager has gone home for the night I am the manager on duty.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Engaged in small talk with customers to build regular business.
  • I have built a regular customer clientele who come only on my shifts to see me.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Responsible for counting all money at the end of the night including petty money in the safe, bar drawers, and receiving and verifying servers checkout slips were the proper amount of money.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Responsible for closing the restaurant at night ensuring everything is locked, clean, and all guests have exited the property.
  • Supported servers by preparing and educating them on drinks for regular guests sitting in their section of establishment.
  • Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
Main Event | Phoenix, AZBartender03/2016 - 12/2018
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests. There were many underaged guests attempting to be served. I had to be very vigilant and also be aware of these guests attempting to purchase alcohol from servers.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Prepared and served hundreds of drinks per shift. The main event is a large establishment. We had one bar with two or three bartenders responsible for serving drinks to the bar which sat 35 guests, the bar table area, the dining room, twenty five bowling lanes, and then guests wondering around who would walk to the bar for a drink and expect nothing less than immediate and fast service. We also had two large event rooms for business party ot birthday parties. These parties usually contained 50-200 guests and each guest had 2-4 prepaid drink tickets. That could be about 800 drinks from only one party.
  • Stayed up-to-date on latest in mixology trends. Guests here usually wanted to try something new and creative.
  • Kept close track of bar tabs and transferred open tabs to servers as guests here wondered.

Chili's Grill & Bar | Phoenix, AZHostess09/2015 - 07/2016
  • Stayed aware of server availability and table turnover to make quick decisions about seating locations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered questions about food and order statuses for waiting customers.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
Education and Training
Maricopa Community Colleges - Glendale Community College | Glendale, AZAssociate of Science in Xray Tech
Brookline College | Tempe, AZAssociate of Applied Science in Surgical Technology
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Resume Overview

Companies Worked For:

  • Gallaghers Sports Bar and Grill
  • Main Event
  • Chili's Grill & Bar

School Attended

  • Maricopa Community Colleges - Glendale Community College
  • Brookline College

Job Titles Held:

  • Bartender
  • Hostess

Degrees

  • Associate of Science in Xray Tech
    Associate of Applied Science in Surgical Technology

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