Expert Bartender with history of working across hospitality sector, from upscale restaurants and boutique hotels to local watering holes and large music venues. Looking to bring mixology proficiency and engaging customer service skills to challenging environment. Professional Bartender with extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Assisted with kitchen duties, cleaned and stocked glassware and transported dishes to kitchen. Removed glassware accumulated at bar to consistently maintain clean service area. Used calculators, cash registers and POS systems to accurately collect payment for all served products and merchandise. Qualified Bar Back with experience in service, food prep, cash handling and several computerized POS systems. Passion for craft beer and microbrews. Pursuing opportunities to implement knowledge while growing familiarity with wine and mixology. Practiced Bar Back which genuinely enjoys providing superior hospitality. Track record of working alongside some of the most talented bartenders in the area. Looking for employment at a vibrant bar or restaurant that will provide an opportunity for advancing skills and ascending to a Bartender position.
Knowledge of craft and microbrews
Liquor, beer and wine knowledge
Responsible alcohol service
Group reservations management
Fostered positive working relationships with customers by responding to questions and concerns.
Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Completed rush deliveries on tight timetables to satisfy customer needs.
Recorded each delivery using proper paperwork before leaving warehouse.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Kept detailed records of sales, payments and completed or in-progress deliveries.
Completed on-time deliveries by choosing best and most efficient routes.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
Boosted revenues by upselling and cross-selling products to new and established customers.
Worked overnight shifts during peak periods to meet coverage needs.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Verified vehicle inspection stickers and registrations were current.
Interpreted maps and followed written and verbal directions.
Interacted with customers to determine needs and opportunities for additional sales.
Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
Followed all company policies and procedures during shift.
Reported customer questions, issues and complaints to management.
Maintained clean and orderly appearance while on shift.
Completed all necessary paperwork using neat and legible handwriting.
Tracked delivery information, mileage and fuel use while on shift.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Kept warehouse and associated outside areas neat and clean at all times.
Reported any issues found with delivery truck to next shift driver and shift lead.
Operated and maintained tractor-trailer in compliance with state and federal regulations.
Drove company truck for local and intra-state pick-ups and deliveries.
Performed walk around on delivery vehicle before beginning shift to ensure correct and safe operating order.
Informed customers of discounts, special offers and programs to enhance customer experience.
Created and submitted delivery and DOT logs.
Reported any suspected mechanical issues as quickly as possible.
Completed and submitted logs and paperwork every day to maintain records.
Verified load against delivery ticket before beginning every shift.
Safely operated heavy lifting equipment such as fork trucks and cranes.
Operated vehicle safely in highly congested areas with no traffic violations.
Submitted receipts and money received from deliveries at end of each shift.
Mentored junior team members on protocols and procedures of each station to maximize contributions.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
Sought out ways to go above and beyond job requirements.
Pursued learning opportunities to advance knowledge and take on leadership position.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
Successfully communicated with all team members to navigate job duties and complete daily tasks.
Contributed to team success by completing jobs quickly and accurately.
Optimized safety and productivity by regularly cleaning and organizing work zones.
Maintained productive, efficient approach to all tasks.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Developed strong relationships with coworkers and managers.
Conducted annual salary surveys and developed, analyzed and updated company salary budget.
Learned all required tasks quickly to maximize performance.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.
Created appealing displays for routine arrangements and special promotions.
Maintained work structure by updating job requirements and job descriptions for all positions.
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