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Bartender Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Expert Bartender with history of working across hospitality sector, from upscale restaurants and boutique hotels to local watering holes and large music venues. Looking to bring mixology proficiency and engaging customer service skills to challenging environment. Professional Bartender with extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Assisted with kitchen duties, cleaned and stocked glassware and transported dishes to kitchen. Removed glassware accumulated at bar to consistently maintain clean service area. Used calculators, cash registers and POS systems to accurately collect payment for all served products and merchandise. Qualified Bar Back with experience in service, food prep, cash handling and several computerized POS systems. Passion for craft beer and microbrews. Pursuing opportunities to implement knowledge while growing familiarity with wine and mixology. Practiced Bar Back which genuinely enjoys providing superior hospitality. Track record of working alongside some of the most talented bartenders in the area. Looking for employment at a vibrant bar or restaurant that will provide an opportunity for advancing skills and ascending to a Bartender position.

Skills

Knowledge of craft and microbrews

Liquor, beer and wine knowledge

Menu memorization

Responsible alcohol service

Highly reliable

Aloha POS

Engaging personality

Group reservations management

Food running

Telephone Skills

  • Organizational Skills
  • Work Area Maintenance
  • Multi Tasking
  • Building Effective Relationships
  • Planning
  • Customer Service
Work History
Bartender, 04/2013 to 01/2020
Great Wolf LodgeMountainhome, PA,
  • Received 3 times employee of year.
  • Received 2 times employee of month.
  • Received 1 time employee of quarter.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Generated higher ticket averages by training 7 employees on suggestive up-selling techniques.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Completed regular bar inventories and daily requisition sheets and increased sales and profits by 300 % in just 4 months.
  • Received over 400 beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Handled $1500 cash on daily basis, which built trustworthiness and loyalty with owners.
  • Implemented drink prep procedures that reduced wasted stock by 35 %.
  • Developed drink menu with creative crowd-based cocktails, contemporary wines and local beer.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
  • Waited on up to 60 customers at bar and at 16 -table bar area.
  • Operated efficiently in high-volume setting to prepare and serve more than 50 drinks per hour.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using Aloha and micros.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Poured and prepared mixed drinks for over 200 customers daily and created new libations drawing in clientele.
  • Managed $500 in cash with no losses on regular days with totals of more than $8000 in revenue during special promotions or sporting events.
  • Increased bar revenue by 20% through development and marketing of featured cocktails.
  • Recruited and trained 15 bartenders and barbacks and scouted and auditioned performers for various special events.
  • Decreased waste by 30% through creating and following strict recipes and measurements for drinks.
  • Requested official identification for 30 years or younger to purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Conducted weekly inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Closed out cash register with 100% accuracy and prepared cashier report.
  • Maintained accurate cash drawer of $500 per shift.
Delivery Driver, 02/2012 to 03/2013
Rexel UsaCanton, OH,

Fostered positive working relationships with customers by responding to questions and concerns.

Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.

Communicated customer complaints, requests and feedback to company management for swift resolution.

Completed rush deliveries on tight timetables to satisfy customer needs.

Recorded each delivery using proper paperwork before leaving warehouse.

Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.

Kept detailed records of sales, payments and completed or in-progress deliveries.

Completed on-time deliveries by choosing best and most efficient routes.

Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.

Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.

Contacted customers prior to delivery to confirm and coordinate delivery times.

Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.

Maintained accurate financial records by collecting and documenting timely and past-due customer payments.

Boosted revenues by upselling and cross-selling products to new and established customers.

Worked overnight shifts during peak periods to meet coverage needs.

Loaded and secured items in trucks to avoid damage to parcels during delivery.

Verified vehicle inspection stickers and registrations were current.

Interpreted maps and followed written and verbal directions.

Interacted with customers to determine needs and opportunities for additional sales.

Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.

Followed all company policies and procedures during shift.

Reported customer questions, issues and complaints to management.

Maintained clean and orderly appearance while on shift.

Completed all necessary paperwork using neat and legible handwriting.

Tracked delivery information, mileage and fuel use while on shift.

Safely loaded items into delivery vehicle to minimize damage while in transit.

Kept warehouse and associated outside areas neat and clean at all times.

Reported any issues found with delivery truck to next shift driver and shift lead.

Operated and maintained tractor-trailer in compliance with state and federal regulations.

Drove company truck for local and intra-state pick-ups and deliveries.

Performed walk around on delivery vehicle before beginning shift to ensure correct and safe operating order.

Informed customers of discounts, special offers and programs to enhance customer experience.

Created and submitted delivery and DOT logs.

Reported any suspected mechanical issues as quickly as possible.

Completed and submitted logs and paperwork every day to maintain records.

Verified load against delivery ticket before beginning every shift.

Safely operated heavy lifting equipment such as fork trucks and cranes.

Operated vehicle safely in highly congested areas with no traffic violations.

Submitted receipts and money received from deliveries at end of each shift.

Team Member, 07/2009 to 01/2012
MaverikMount Pleasant, UT,

Mentored junior team members on protocols and procedures of each station to maximize contributions.

Kept work areas clean, organized and safe to promote efficiency and team safety.

Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.

Sought out ways to go above and beyond job requirements.

Pursued learning opportunities to advance knowledge and take on leadership position.

Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.

Successfully communicated with all team members to navigate job duties and complete daily tasks.

Contributed to team success by completing jobs quickly and accurately.

Optimized safety and productivity by regularly cleaning and organizing work zones.

Maintained productive, efficient approach to all tasks.

Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Developed strong relationships with coworkers and managers.

Conducted annual salary surveys and developed, analyzed and updated company salary budget.

Learned all required tasks quickly to maximize performance.

Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.

Created appealing displays for routine arrangements and special promotions.

Maintained work structure by updating job requirements and job descriptions for all positions.

Education
High School Diploma: , Expected in 02/2006
Radhanagar Majumdar Academy - Pabna, Bangladesh,
GPA:
Accomplishments
  • Received employee of year 3 times.
  • Received employee of quarter.
  • Received employee of month 4 times.

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Resume Overview

School Attended
  • Radhanagar Majumdar Academy
Job Titles Held:
  • Bartender
  • Delivery Driver
  • Team Member
Degrees
  • High School Diploma