bartender resume example with 5 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Capable worker passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in bar/restaurant and retail establishments. Dependable worker knowledgeable about numerous job requirements and strategies for boosting business profits with optimal cost control and service approaches. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote business loyalty.
Skills
Classic cocktails
Menu memorization
Liquor, beer and wine knowledge
Responsible alcohol service
Ordering bar supplies
Changing beer kegs
Inventory
Cash register operation
Attending multiple customers
Clear and effective communication
Highly reliable
Handling difficult customers
Engaging personality
Work History
Bartender, 10/2017 to Current Hyatt Hotels Corp. – Bloomington, MN,
Took customer orders and capitalized on opportunities to sell special beverage options.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Bartender, 11/2015 to 06/2016 Hyatt Hotels Corp. – Boston, MA,
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Prepared for events by setting up bar, stocking supplies and arranging tables.
Responded to guest questions and requests with friendly and knowledgeable service.
Prepared wide variety of mixed drinks by applying extensive cocktail knowledge.
Poured and prepared mixed drinks for over 500 customers daily and created new libations drawing in clientele.
Cashier, 10/2014 to 04/2015 Otg – Newark, NJ,
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Processed POS transactions, including checks, cash and credit purchases or refunds
Restocked, arranged and organized merchandise in front lanes to drive product sales
Reviewed and resolved differences between accounting information and cash drawer
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Counted cash in register drawer at beginning and end of shift
Checked prices for customers and processed items sold by scanning barcodes
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
Shift Leader, 05/2014 to 09/2014 Mcdonald's – Kalamazoo, MI,
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Assigned daily employee tasks and monitored activity and completion.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Education
High School Diploma: , Expected in 05/2012 to San Pedro Valley High School - Benson, AZ GPA: Status -
: General Studies, Expected in to Cochise College - Benson, AZ, GPA: Status -
Associate of Science: Business Administration And Management, Expected in to Pima Community College - Tucson, AZ GPA: Status -
Still attending in hopes to continue to The University of Arizona
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