- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
To build on my 7 years experience behind and in front of the bar utilizing my exceptional customer service skills and knowledge of upselling in a way that wows customers bringing them in and keeping them coming back. I am skilled in training staff and establishing rapport with clients. In the future I wish to remain self motivated and continue to build strong customer relationships. I am personable and remain professional under pressure. I not only give great service but myself and my team always maintained an upbeat attitude and a smile no matter how busy. I am looking for a position working with clients and guests to enhance my business experience.
Highly responsible and reliable Works well under pressure Exceptional interpersonal skills Extensive hospitality background Trained in liquor, wine and food service In-depth food and wine knowledge High-volume dining Upbeat, outgoing and positive |
2007 -- 2008 Teachers Assistant at B. Bernice Young Elementary School
2006 – 2008 New Jersey Willingboro Blitz AAU Basketball
2004 – 2006 New Jersey Mount Holly Blitz AAU Basketball
2004 - 2008 Volunteer at B. Bernice Young Elementary School
2004 - 2008 Volunteer at Fountain Woods Elementary School
2004 – 2008 Varsity Basketball Captain, Burlington Township High School
2004, 2005, 2006 Sports Challenge Basketball Camp Coach– Summer Program
2015- Generated an increase in wine sales by making appropriate food-pairing suggestions to guests.
2006 - 2007Regents Diploma for Biology, Math, A2, and World History
2005 - 2006 Math Award, Burlington Township High School
2008 CPR Certified
Panjiva – Virtual, VT,
- Exceptional communication skills, memory, and math skills.
- Excellent interpersonal skills, able to multitask Tremendous stamina with sales and marketing skills with a striking outgoing personality.
- Familiar with cost control pour methods.
- Dedication to fast efficient quality customer service.
- Provided an elevated customer experience to generate a loyal clientele.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
- Developed reputation as an efficient service provider with high levels of accuracy.
CB Shared Services, LLC Charlie Browns Steakhouse Hamburg Turnpike – , STATE,
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Designed displays to make the store experience interactive, engaging and reassuring.
- Achieved sales goals and service performance requirements through new customer sales.
- Routinely answered customer questions regarding merchandise and pricing.
- Set up and explained new membership contracts.
- Conducted weekly walkthroughs with the manager to discuss displays and improvement.
- Restocked inventory every week, recommended, selected and helped locate and obtain outofstock product based on customer requests.
CEC Entertainment – City, STATE,
- Assisted with fixing and maintaining fine mechanics.
- Organizing and rearanging a plan for all activities for the childrens birthday parties.
- Effectively communicated with and supported sales, marketing and administrative terms on a daily basis.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Organized store merchandise racks by size, style and color to promote visually appealing environments.
- Routinely answered customer questions regarding merchandise and pricing.
- Learned, referenced and applied product knowledge information.
- Earned management trust by serving as key holder, responsibly opening and closing store.
Creative Watches – , STATE,
- Responding quickly and resourcefully to customer requests or concerns.
- The use of suggestive selling techniques to increase sales.
- Up selling and making recommendations to customers.
- Carrying out remerchandising, display, price markdowns duties.
- Accurately completing cash register transactions.
- Assisting in all store administrative tasks.
- Taking care of customers' needs while following company procedures.
- Executing marketing and visual merchandising initiatives.
- Assisting customers with choices by providing them with information about products.
William Paterson University of New Jersey - Wayne, NJ
Communication
Burlington Township High School - Burlington, NJ
Accomplishments 2007 2008 Teachers Assistant at B. Bernice Young Elementary School 2006 2008 New Jersey Willingboro Blitz AAU Basketball 2004 2006 New Jersey Mount Holly Blitz AAU Basketball 2004 2008 Volunteer at B. Bernice Young Elementary School 2004 2008 Volunteer at Fountain Woods Elementary School 2004 2008 Varsity Basketball Captain, Burlington Township High School 2004, 2005, 2006 Sports Challenge Basketball Camp Coach Summer Program
Ms Windows proficient
Fast and quick learner
Works well in high speed environments
Exceptional communication skills
Highly dependable
Friendly, personable and outgoing
Profound capability of performing true hospitality and guest services
Proficient in cash management
Thorough understanding of adapting to different personalities of guests
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School Attended
- William Paterson University of New Jersey
- Burlington Township High School
Job Titles Held:
- Bartender and Server
- Bartender and Server
- Party Hostess, Food Server, and Cashier
- Sales Associate
Degrees
- Bachelor of Arts
- High School Diploma
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