Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

To build on my 7 years experience behind and in front of the bar utilizing my exceptional customer service skills and knowledge of upselling in a way that wows customers bringing them in and keeping them coming back. I am skilled in training staff and establishing rapport with clients. In the future I wish to remain self motivated and continue to build strong customer relationships. I am personable and remain professional under pressure. I not only give great service but myself and my team always maintained an upbeat attitude and a smile no matter how busy. I am looking for a position working with clients and guests to enhance my business experience.

Highlights

Highly responsible and reliable

Works well under pressure

Exceptional interpersonal skills

Extensive hospitality background

Trained in liquor, wine and food service

In-depth food and wine knowledge

High-volume dining

Upbeat, outgoing and positive


Accomplishments

2007 -- 2008 Teachers Assistant at B. Bernice Young Elementary School

2006 – 2008 New Jersey Willingboro Blitz AAU Basketball

2004 – 2006 New Jersey Mount Holly Blitz AAU Basketball

2004 - 2008 Volunteer at B. Bernice Young Elementary School

2004 - 2008 Volunteer at Fountain Woods Elementary School

2004 – 2008 Varsity Basketball Captain, Burlington Township High School

2004, 2005, 2006 Sports Challenge Basketball Camp Coach– Summer Program

2015- Generated an increase in wine sales by making appropriate food-pairing suggestions to guests.


2006 - 2007Regents Diploma for Biology, Math, A2, and World History

2005 - 2006 Math Award, Burlington Township High School

2008 CPR Certified

Experience
Bartender and Server, 04/2012 to 05/2013
PanjivaVirtual, VT,
  • Exceptional communication skills, memory, and math skills.
  • Excellent interpersonal skills, able to multitask Tremendous stamina with sales and marketing skills with a striking outgoing personality.
  • Familiar with cost control pour methods.
  • Dedication to fast efficient quality customer service.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Developed reputation as an efficient service provider with high levels of accuracy.
Bartender and Server, 08/2008 to 04/2012
CB Shared Services, LLC Charlie Browns Steakhouse Hamburg Turnpike, STATE,
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Designed displays to make the store experience interactive, engaging and reassuring.
  • Achieved sales goals and service performance requirements through new customer sales.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Set up and explained new membership contracts.
  • Conducted weekly walkthroughs with the manager to discuss displays and improvement.
  • Restocked inventory every week, recommended, selected and helped locate and obtain outofstock product based on customer requests.
Party Hostess, Food Server, and Cashier, 12/2003 to 08/2008
CEC EntertainmentCity, STATE,
  • Assisted with fixing and maintaining fine mechanics.
  • Organizing and rearanging a plan for all activities for the childrens birthday parties.
  • Effectively communicated with and supported sales, marketing and administrative terms on a daily basis.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Organized store merchandise racks by size, style and color to promote visually appealing environments.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Learned, referenced and applied product knowledge information.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
Sales Associate, 10/2003 to 12/2003
Creative Watches, STATE,
  • Responding quickly and resourcefully to customer requests or concerns.
  • The use of suggestive selling techniques to increase sales.
  • Up selling and making recommendations to customers.
  • Carrying out remerchandising, display, price markdowns duties.
  • Accurately completing cash register transactions.
  • Assisting in all store administrative tasks.
  • Taking care of customers' needs while following company procedures.
  • Executing marketing and visual merchandising initiatives.
  • Assisting customers with choices by providing them with information about products.
Education
Bachelor of Arts: Communication, Expected in 2013
William Paterson University of New Jersey - Wayne, NJ
GPA:
Communication
High School Diploma: , Expected in 2008
Burlington Township High School - Burlington, NJ
GPA:
Accomplishments 2007 2008 Teachers Assistant at B. Bernice Young Elementary School 2006 ­ 2008 New Jersey Willingboro Blitz AAU Basketball 2004 ­ 2006 New Jersey Mount Holly Blitz AAU Basketball 2004 2008 Volunteer at B. Bernice Young Elementary School 2004 2008 Volunteer at Fountain Woods Elementary School 2004 ­ 2008 Varsity Basketball Captain, Burlington Township High School 2004, 2005, 2006 Sports Challenge Basketball Camp Coach­ Summer Program
Skills

Ms Windows proficient

Fast and quick learner

Works well in high speed environments

Exceptional communication skills

Highly dependable

Friendly, personable and outgoing

Profound capability of performing true hospitality and guest services

Proficient in cash management

Thorough understanding of adapting to different personalities of guests

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Resume Overview

School Attended

  • William Paterson University of New Jersey
  • Burlington Township High School

Job Titles Held:

  • Bartender and Server
  • Bartender and Server
  • Party Hostess, Food Server, and Cashier
  • Sales Associate

Degrees

  • Bachelor of Arts
  • High School Diploma

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