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bartender resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Upbeat and dependable, also I have 10 years customer service experience. I am a high energy person who loves to work hard and I love making sure a customer is happy with the service. I make sure the atmosphere is welcoming and clean. Very effective team work skills. I work well alone and with others. I have experience with most software and I am trained to balance and correct a register.

Skills
  • Great customer service skills
  • Cash register operation
  • Excellent multi-tasker
  • Strong communication skills
  • Store maintenance
  • Cheerful and energetic
  • Dependable and reliable
  • Organized
  • Superior organization skills
  • Flexible schedule
  • Effective team player
  • High-energy attitude
Experience
02/2017 to 12/2019
Bartender Hei Hotels & Resorts Denver, CO,
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Engaged in small talk with over 20 patrons per day to build rapport and earn repeat business.
02/2015 to 09/2017
Retail Associate Under Armour, Inc. Gainesville, GA,
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Provided every customer with professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Proactively engaged shoppers, providing assistance and information on merchandise and product features.
  • Maintained a friendly, outgoing, and customer focused demeanor while on the sales floor.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Organized store by returning all merchandise to its proper place and restocked displays.
09/2009 to 07/2015
Hostess/cook/server Freddies And The Lodge City, STATE,
  • Inspected restrooms for cleanliness and availability of supplies 8 times per shift.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Education and Training
Expected in to to
:
Harford Technical High School - Churchville, MD
GPA:
Status -
Expected in to to
High School Diploma:
Harford Technical High School - Churchville, MD
GPA:
Status -
Expected in to to
: Hospitality/ Forensic Science
Penn State - Allentown, PA
GPA:
Status -

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Resume Overview

School Attended

  • Harford Technical High School
  • Harford Technical High School
  • Penn State

Job Titles Held:

  • Bartender
  • Retail Associate
  • Hostess/cook/server

Degrees

  • High School Diploma
  • Some College (No Degree)

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