LiveCareer-Resume

bartender resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Upbeat and dependable, also I have 10 years customer service experience. I am a high energy person who loves to work hard and I love making sure a customer is happy with the service. I make sure the atmosphere is welcoming and clean. Very effective team work skills. I work well alone and with others. I have experience with most software and I am trained to balance and correct a register.

Skills
  • Great customer service skills
  • Cash register operation
  • Excellent multi-tasker
  • Strong communication skills
  • Store maintenance
  • Cheerful and energetic
  • Dependable and reliable
  • Organized
  • Superior organization skills
  • Flexible schedule
  • Effective team player
  • High-energy attitude
Education and Training
Harford Technical High School Churchville, MD Expected in : GPA : Status
Harford Technical High School Churchville, MD Expected in High School Diploma : GPA : Status
Penn State Allentown, PA Expected in : Hospitality/ Forensic Science GPA : Status
Experience
Hei Hotels & ResortsBartender
Denver, CO, 02/201712/2019
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Engaged in small talk with over 20 patrons per day to build rapport and earn repeat business.
Under Armour, Inc.Retail Associate
Gainesville, GA, 02/201509/2017
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Provided every customer with professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Proactively engaged shoppers, providing assistance and information on merchandise and product features.
  • Maintained a friendly, outgoing, and customer focused demeanor while on the sales floor.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Organized store by returning all merchandise to its proper place and restocked displays.
Freddies And The LodgeHostess/cook/server
City, STATE, 09/200907/2015
  • Inspected restrooms for cleanliness and availability of supplies 8 times per shift.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.

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Resume Overview

School Attended

  • Harford Technical High School
  • Harford Technical High School
  • Penn State

Job Titles Held:

  • Bartender
  • Retail Associate
  • Hostess/cook/server

Degrees

  • High School Diploma
  • Some College (No Degree)

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