bartender resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Upbeat and dependable, also I have 10 years customer service experience. I am a high energy person who loves to work hard and I love making sure a customer is happy with the service. I make sure the atmosphere is welcoming and clean. Very effective team work skills. I work well alone and with others. I have experience with most software and I am trained to balance and correct a register.
Skills
Great customer service skills
Cash register operation
Excellent multi-tasker
Strong communication skills
Store maintenance
Cheerful and energetic
Dependable and reliable
Organized
Superior organization skills
Flexible schedule
Effective team player
High-energy attitude
Experience
02/2017 to 12/2019
BartenderHei Hotels & Resorts – Denver, CO,
Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Planned and updated menus to capitalize on changing trends in customer preferences.
Collected and polished glassware, keeping adequate stock for expected customer loads.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Made product recommendations to customers based on preference, food pairings and special promotions.
Engaged in small talk with over 20 patrons per day to build rapport and earn repeat business.
02/2015 to 09/2017
Retail AssociateUnder Armour, Inc. – Gainesville, GA,
Processed payments and maintained accurate drawers to meet financial targets.
Bagged, wrapped and packaged purchases according to customer needs.
Provided every customer with professional and polite support for sales and service needs.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Assisted customers by phone regarding store operations, products, promotions and orders.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Proactively engaged shoppers, providing assistance and information on merchandise and product features.
Maintained a friendly, outgoing, and customer focused demeanor while on the sales floor.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Organized store by returning all merchandise to its proper place and restocked displays.
09/2009 to 07/2015
Hostess/cook/serverFreddies And The Lodge – City, STATE,
Inspected restrooms for cleanliness and availability of supplies 8 times per shift.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Set up and decorated menu marketing boards with current specials information and drink features.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Answered phones politely and promptly, accurately recording and confirming reservations.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Calculated charges, issued table checks and collected payments from customers.
Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Education and Training
Expected in to to
: Harford Technical High School - Churchville, MD GPA: Status -
Expected in to to
High School Diploma: Harford Technical High School - Churchville, MD GPA: Status -
Expected in to to
: Hospitality/ Forensic Science Penn State - Allentown, PA GPA: Status -
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