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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hospitable [Job Title] committed to maximizing customer satisfaction and beverage sales. Talented in re-imagining classic cocktails and providing new culinary spin on [Type] drinks. Expertise in housekeeping and bar maintenance. Motivated, service-oriented Bartender with over [Number] years high-volume restaurant experience. Extensive wine, beer and cocktail knowledge coupled with creative mixology skills. Experienced Bartender with [Number] years of experience in field. Strong ability to improve team performance and grow bar sales through exceptional customer service and leadership skills. Meticulous [Job Title] with background spanning all aspects of food service industry, including waiting tables, kitchen prep and serving drinks. Offering top-notch mixology and new drink creation skills. Talented individual offering [Number] years of experience in giving prompt, efficient and quality service. Proficient in operating credit card machines, balancing cash registers and promoting upcoming bar events and programs. Competent in preparing classic cocktail recipes.

Skills
  • Maintaining glassware stock
  • Beer, wine and soju cocktails
  • Safe serving knowledge
  • Outstanding customer service
  • Alcohol ordering
  • Anticipating guest needs
  • Health codes compliance
  • Suggestive selling
Experience
Bartender, 07/2016 - Current
The One Group Minnetonka, MN,
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Lowered liquor costs [Number]% by leading training on precision pouring and waste reduction to team of [Number] bartenders.
  • Processed $[Amount] in daily revenue on average day with totals as high as $[Amount] during special events and promotions.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
Bartender/Server, 06/2007 - Current
South Suburban Park & Recreation Sheridan, CO,
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Multitasks to meet customer, business operations and server needs with minimal errors or delays.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
Building Supervisor, 07/2002 - Current
Rock Island-Milan School District #41 Rock Island, IL,
  • Coordinated building operations, maintenance, and improvements.
  • Planned and managed general repairs and maintenance and construction projects.
  • Managed building staff by scheduling, assigning tasks and training new hires.
  • Conducted property walkthroughs to inspect building and occupant standards.
  • Inspected grounds, facilities and equipment to determine repair and maintenance needs.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
Assistant Manager, 09/1990 - 11/1993
Ardene Tysons Corner, VA,
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Delegated daily tasks to team members to optimize team productivity.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Evaluated employee performance and developed improvement plans.
  • Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
Education and Training
BBA: International Business, Expected in 05/1994
-
San Diego City College - San Diego, CA
GPA:
High School Diploma: , Expected in 06/1989
-
Point Loma High School - San Diego, CA
GPA:
Accomplishments
  • Oversaw an increase of positive online reviews for our establishment.
  • Saved [Number]% of weekly labor costs by reworking schedules.
  • Managed [Number] employees in a bar bringing in $[Amount] in monthly revenue.
  • Recognized for outstanding customer service.
  • Consistently received 100% positive customer feedback.

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Resume Overview

School Attended

  • San Diego City College
  • Point Loma High School

Job Titles Held:

  • Bartender
  • Bartender/Server
  • Building Supervisor
  • Assistant Manager

Degrees

  • BBA
  • High School Diploma

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