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Bartender Resume Example

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T
BARTENDER
Summary

I enjoy working with a positive team. Customer service comes above all else.

Skills
  • Outstanding customer service
  • Maintaining glassware stock
  • Safe serving knowledge
  • Beer, wine and soju cocktails
Experience
Bartender
City, StateCompany Name/Aug 2018 to Feb 2020
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Collected and organized more than $[Amount] in gross revenue and tips on [Timeframe] basis.
  • Lowered liquor costs [Number]% by leading training on precision pouring and waste reduction to team of [Number] bartenders.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Reinvented classic cocktails [Type] and [Type] to complement new menu options.
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Cashier
City, StateCompany Name/Jun 2015 to Dec 2017
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Received payments for [Product or Service] and issued receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Monitored sales events, added new merchandise and rang up purchases.
Casino Table Games Dealer
City, StateCompany Name/Feb 2011 to Jul 2016
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Dealt various casino games, juggling multiple hands over shifts and [Number] patrons nightly.
  • Explained rules, took bets, and delivered payouts to facilitate movement of games.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Observed casino floor and blackjack table for suspicious activity.
  • Calmed down angry guests or patrons using skills in active listening and positive engagement.
  • Contributed to development, planning and completion of project initiatives.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Improved profit margins by streamlining operations and workflow.
  • Performed site evaluations, customer surveys and team audits.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Collaborated with others to discuss new [Type] opportunities.
  • Created agendas and communication materials for team meetings.
Assistant Manager
City, StateCompany Name/Apr 2008 to Jan 2011
  • Supported sales management initiatives to optimize business development.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Assisted [Job title] in evaluating employee performance and cultivating improvement initiatives.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
  • Completed inventory audits to identify losses and project demand.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Education and Training
High School DiplomaCherokee High SchoolCity, State
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Resume Overview

School Attended

  • Cherokee High School

Job Titles Held:

  • Bartender
  • Cashier
  • Casino Table Games Dealer
  • Assistant Manager

Degrees

  • High School Diploma

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