bartender resume example with 11+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- Religion:
- Military service:
- :
Summary
I enjoy working with a positive team. Customer service comes above all else.
Skills
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Experience
Bartender, 08/2018 - 02/2020
Highgate Hotels – Pismo Beach, CA
Highgate Hotels – Pismo Beach, CA
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Collected and organized more than $[Amount] in gross revenue and tips on [Timeframe] basis.
- Lowered liquor costs [Number]% by leading training on precision pouring and waste reduction to team of [Number] bartenders.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Reinvented classic cocktails [Type] and [Type] to complement new menu options.
- Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Offered preferred tables and other special accommodations to VIP customers.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Cashier, 06/2015 - 12/2017
Goodwin House – Falls Church, VA
Goodwin House – Falls Church, VA
- Assisted with purchases, locating items and signing up for rewards programs.
- Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
- Trained new team members in cash register operation, stock procedures and customer service.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Received payments for [Product or Service] and issued receipts.
- Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
- Helped customers find specific products, answered questions and offered product advice.
- Resolved issues with cash registers, card scanners and printers.
- Welcomed customers, offering assistance to help find necessary store items.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Assisted customers with account updates, new service additions and promotional offers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Properly verified customer identification for alcohol or tobacco purchases.
- Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
- Monitored sales events, added new merchandise and rang up purchases.
Casino Table Games Dealer, 02/2011 - 07/2016
Boyd Gaming, Inc. – Northwood, IA
Boyd Gaming, Inc. – Northwood, IA
- Performed functional game duties quickly by efficiently handling money and chips.
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Dealt various casino games, juggling multiple hands over shifts and [Number] patrons nightly.
- Explained rules, took bets, and delivered payouts to facilitate movement of games.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
- Observed casino floor and blackjack table for suspicious activity.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Contributed to development, planning and completion of project initiatives.
- Created new programs that resulted in increasing productivity and customer satisfaction.
- Improved profit margins by streamlining operations and workflow.
- Performed site evaluations, customer surveys and team audits.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Maintained updated [Type] knowledge through [Task] and [Task].
- Provided IT and software trouble-shooting support to rest of the organization.
- Collaborated with others to discuss new [Type] opportunities.
- Created agendas and communication materials for team meetings.
Assistant Manager, 04/2008 - 01/2011
Westport Properties – Littleton, CO
Westport Properties – Littleton, CO
- Supported sales management initiatives to optimize business development.
- Enhanced sales by implementing merchandising and promotional improvements.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Assisted [Job title] in evaluating employee performance and cultivating improvement initiatives.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
- Completed inventory audits to identify losses and project demand.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Education and Training
High School Diploma: Expected in
Cherokee High School - Cherokee, NC
Cherokee High School - Cherokee, NC
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Resume Overview
School Attended
- Cherokee High School
Job Titles Held:
- Bartender
- Cashier
- Casino Table Games Dealer
- Assistant Manager
Degrees
- High School Diploma
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