Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through High-quality customer care. Organized and efficient highly skilled in office administration, data organization, proofreading, database management and word processing. Microsoft Word/Excel, email and internet, Office skills, Calculator cash register, data entry, filing, fax machine, copier, laminator, multi-line telephone, Large cash/check deposits expert Skills Quick learner Six years of customer service and cashier experience attending multiple customers Able to work independently as well as a team player Official Typing Certificate Committed to excellent service and customer Works well under pressure satisfaction. Front desk experience Able to interview customers in Good communication skills via the telephone and in order to obtain information needed to open new person accounts and update current accounts
05/2011 to 07/2014
BartenderComte Bar － Fairbanks, AK
Greeted guests in a timely and professional manner.
Waited on multiple customers at the bar and throughout the bar area.
Received beverage orders from wait staff and delivered beverages to guests.
Closed out cash register and prepared cashier report.
09/2010 to 10/2013
Office RepresentativeDunlop Agency － Fairbanks, AK
Documented all customer inquiries and comments thoroughly and quickly.
Processed cash and credit payments rapidly and accurately.
Modeled exceptional customer service skills and appropriate diagnostic sales techniques.
Finalized sales and collected necessary deposits.
Collected all premiums on or before effective date of coverage.
03/2008 to 07/2014
Front DeskSpringhill Suites by Marriott － Fairbanks, AK
Answered an averages number of calls per day by addressing customer inquiries, solving problems and providing new product information.
Learned, referenced and applied product knowledge information.
Asked open-ended questions to assess customer needs.
Operated a POS system to itemize and complete an average of numbers customer purchases.
Helped drive sales goals and achieve monthly quotas.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
High School Diploma
Tuloso Midway - Corpus Christi, TX
Clerical Reception CertificateTanana Valley Campus U.A.F Community College － Fairbanks, AK