bartender resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking and motivated with years of experience and record of success. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Skills
Outstanding customer service
Strong communication skills
Outgoing personality
Marketing and sales experience
Meticulous attention to detail
Extensive spirits knowledge
Safe serving knowledge
Anticipating guest needs
Experience
07/2020 to 07/2021ManagerBurger King Corporation | Bolingbrook, IL,
Trained employees on additional job positions to maintain coverage of roles at all times.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Delivered level of service to customers in effort to build upon relationships for future clients.
Set challenging yet attainable goals to encourage continuous staff development.
08/2021 to 02/2022BartenderKroger | Redmond, OR,
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Trained new bartenders on drink preparation and upselling techniques.
Talked easily with patrons to build rapport and earn repeat business.
Met customer, business operations and server needs with minimal errors or delays.
09/2019 to 03/2020BartenderKroger | Riverside, CA,
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Created list of signature beverage items to increase overall revenue and patron loyalty.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Engaged in small talk with patrons to build rapport and earn repeat business.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Worked with management to plan and implement special events to boost customer numbers and profits.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Stocked bar with beer, wine, liquor and related supplies.
Made product recommendations to customers based on preference, food pairings and special promotions.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
10/2018 to 08/2019BartenderKroger | Bozeman, MT,
Designed and implemented new cocktails to drive customer interest and sales numbers
Prepared and served drinks in a high-volume environment
Collected and polished glassware, keeping adequate stock for expected customer loads
Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins
Multitasked to meet customer, business operations and server needs
Collected food, wine and appetizer orders from patrons and promoted upsell items
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
Engaged in small talk with patrons to build rapport and earn repeat business
Made product recommendations to customers based on preference, food pairings and special promotions
05/2017 to 07/2018Bar Manager, Bartender, and ServerLowcountry Bistro Lb's | City, STATE,
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships
Trained new bartenders to increase knowledge of drink preparation and upselling techniques
Introduced “Cocktail of the Day” promotion to menu
Multitasked to meet customer, business operations and server needs with minimal errors or delays
Designed and implemented new cocktails to drive customer interest and sales numbers
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware
Managed closing duties, including restocking items and reconciling cash drawer
05/2014 to 05/2017Bartender, Server, and Marketing ManagerTd's Of Clemson | City, STATE,
Developed and implemented strategic, social media marketing plan
Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement
Improved short- and long-term digital marketing strategies
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
Managed closing duties, including restocking items and reconciling cash drawer
Operated POS terminals to input orders, split bills and calculate totals
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships
Education and Training
Expected in to to Bachelor of Arts | Graphic CommunicationsClemson University, Clemson, SCGPA: Status -
Expected in to to | MarketingClemson University, Clemson, SCGPA: Status -
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