bartender resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Professional Bartender with extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Experienced Barback known for working tirelessly to keep bar areas organized, stocked and clean. Operates well on teams in high-pressure environments.
Skills
Good communication skills
Multitasking
Telephone etiquette
Strategic sales knowledge
Quick learner
Preparing Garnishes
Liquor, Beer and Wine Knowledge
Health Codes Compliance
Changing Beer Kegs
Fluency in Spanish
Able to lift 70 pounds
Troubleshooting and resolution
Educating customers
Customer service excellence
Responsible Alcohol Service
Menu Memorization
Knowledge of Craft and Microbrews
Classic Cocktails
Food Running
Education
Lakeland Regional High SchoolWanaque, NJExpected in High School Diploma:GPA:Status
Work History
Alcatraz CruisesBartender
Louisville, KY, 02/202008/2020
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Developed new signature cocktails to support bar marketing brand and increase profits.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Recruited and trained 4 bartenders and barbacks, and servers.
Checked ID cards and verified bar guests were of legal age.
Delivered food to customers at bar and tables.
Price ChopperStarbucks Team Lead
Delhi, NY, 06/201802/2020
Maintained espresso equipment and performed minor repairs to keep machines functioning properly
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than 20%
Prepared more than 80 varieties of beverages per 30 minutes, and multitasking during peak hours to maintain equipment and store production levels
Provided in-depth information to customers on beverage preparation and offered samples of latest brews
Elevated customer loyalty by using strong communication and persuasion abilities to resolve customer problems
Delivered successful training to more than 15 employees during a 3 month time-frame, educating on successful work processes and productivity strategies and beverage sequencing
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Completed store opening and closing procedures, including setting up registers and checking products
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
Efficiently managed accurate money transfers and protected transactions with standardized procedures
Merchandised display cases and diligently promoted prepared foods to drive business revenue
Maintained supply levels in counter and customer areas to meet typical demands.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Recommended products based on solid understanding of individual customer needs and preferences.
Elevated customer loyalty by using strong verbal and interpersonal abilities to resolve customer problems.
Giant EagleBarista Shift Supervisor
West Newton, PA, 06/201702/2018
Evaluated employees' strengths and assigned tasks based upon experience and training.
Worked with management team to implement proper division of responsibilities.
Developed training, task and process guidelines and communicated clear and concise directions to employees.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
Mentored newly hired employees on Mastreana equipment and beverage sequencing and developed training manual for all seasonal drinks to use for reference purposes.
Set overall vision and provided team leadership.
Kindred HealthcareFood Service Worker
Phoenix, AZ, 11/201503/2016
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests
Updated displays, cases and other customer-facing areas to increase sales of special items
Prepared for busy periods by organizing 40 racks of ingredients and restocking supplies for expected loads
Cleaned work areas, equipment and utensils
Maintained order and cleanliness of work areas in conformance with health codes
Adjusted preparation and ingredients to accommodate dietary restrictions and allergies
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