Bartender Resume Example
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BARTENDER
Professional Summary
Professional Bartender with extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Experienced Barback known for working tirelessly to keep bar areas organized, stocked and clean. Operates well on teams in high-pressure environments.
Skills
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Work History
02/2020 to 08/2020BartenderCompany Name | City, State
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Recruited and trained 4 bartenders and barbacks, and servers.
- Checked ID cards and verified bar guests were of legal age.
- Delivered food to customers at bar and tables.
06/2018 to 02/2020Starbucks Team LeadCompany Name | City, State
- Maintained espresso equipment and performed minor repairs to keep machines functioning properly
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than 20%
- Prepared more than 80 varieties of beverages per 30 minutes, and multitasking during peak hours to maintain equipment and store production levels
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews
- Elevated customer loyalty by using strong communication and persuasion abilities to resolve customer problems
- Delivered successfultraining to more than 15 employees during a 3 month time-frame, educating on successful work processes and productivity strategies and beverage sequencing
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Completed store opening and closing procedures, including setting up registers and checking products
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
- Efficiently managed accurate money transfers and protected transactions with standardized procedures
- Merchandised display cases and diligently promoted prepared foods to drive business revenue
- Maintained supply levels in counter and customer areas to meet typical demands.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Elevated customer loyalty by using strong verbal and interpersonal abilities to resolve customer problems.
06/2017 to 02/2018Barista Shift SupervisorCompany Name | City, State
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Worked with management team to implement proper division of responsibilities.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
- Mentored newly hired employees on Mastreana equipment and beverage sequencing and developed training manual for all seasonal drinks to use for reference purposes.
- Set overall vision and provided team leadership.
11/2015 to 03/2016Food Service WorkerCompany Name | City, State
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests
- Updated displays, cases and other customer-facing areas to increase sales of special items
- Prepared for busy periods by organizing 40 racks of ingredients and restocking supplies for expected loads
- Cleaned work areas, equipment and utensils
- Maintained order and cleanliness of work areas in conformance with health codes
- Adjusted preparation and ingredients to accommodate dietary restrictions and allergies
Education
High School DiplomaLakeland Regional High School, City, State
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Resume Overview
School Attended
- Lakeland Regional High School
Job Titles Held:
- Bartender
- Starbucks Team Lead
- Barista Shift Supervisor
- Food Service Worker
Degrees
- High School Diploma
