Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Profile
Meticulous Bartender/ server with a background spanning all aspects of the food service industry, including waiting tables, kitchen prep and serving drinks. Looking to join a committed team and a vibrant bar or restaurant. with a wide-ranging history in the service industry. Looking for the opportunity to build and strengthen the customer base of a fine establishment. I bring passion for the industry, a fun, positive attitude and an understanding of customer service.
Qualifications
Cocktail list development
Suggestive selling
Outstanding customer service
Excellent judgment
Anticipating guest needs
Verbal communication
Problem solving
Strong organizational skills
Food preparation
Food service
Cash and credit transactions
Relevant Experience
Created a list of signature drinks that increased bar revenue.
Recognized for outstanding customer service.
Consistently received positive customer feedback.
Received award for best cocktail in store wide competition.
Was awarded employee of the month
Experience
07/2007 to 01/2015BartenderOmni Hotels | Houston, TX,
Maintained full knowledge of bar and menu items and made recommendations.
Delivered quality food and beverage service to guests in a responsible manner.
Delivered food and beverage orders within established time frames
Maintained full knowledge of all menu items, contents and preparation methods.
Maintained familiarity with the latest in mixology, bar equipment and sanitation standards.
Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.
Neatly set tables.
Served as backup for bartenders.
Collected money and made change.
Opened and closed bar tabs and transferred tabs to dining area.
Processed cash, credit card and voucher payments.
Ensured that alcohol was consumed in designated areas only.
Upheld a high standard of cleanliness in all work areas.
Maintained bar stocks, replenishing daily as necessary.
Stocked beer and wine coolers.
Monitored glassware and stemware inventory.
Performed closing duties including cleaning, sanitizing and replenishing.
Cleaned and filled ice bins.
Changed beer kegs.
Maintained a neat personal appearance.Served each guest with a sincere, positive, pleasant and enthusiastic attitude.
Made engaging connections with guests to create loyalty.
Created a list of signature drinks that increased bar revenue.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Displayed a positive and friendly attitude towards customers and fellow team members.
Correctly and safely operated all kitchen equipment in accordance with set guidelines.
Actively participated in staff meetings and operated as an effective management team leader.
01/2015 to CurrentServerHarbor Retirement Associates | Lady Lake, FL,
Accepted payment from customers and made change as necessary.
Assisted co-workers.
Assisted diners with seating as needed
Attempted to limit problems and liability related to customers' excessive drinking
Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages
Responsible for daily set up of stations.
Checked the quantity and quality of received products
Examined trays to ensure that they contained required items
Informed patrons of establishment specialties and features
Performed serving, cleaning, and stocking duties in establishments
Stocked cabinets and serving areas with condiments, and refilled condiment container
Communicated with customers regarding orders, comments, and complaints
Ensured consistent high quality of plate presentation
Maintained contact with kitchen staff, management, serving staff, and customers
Observed diners to anticipate any additional needs and respond to requests
Packaged take-out foods and served food to customers
Assisted guests with placing orders in an informative and helpful fashion.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Suggested additional items to customers, as appropriate, to increase restaurant sales.
Answered questions about menu selections and made recommendations when requested.
Regularly checked on guests' satisfaction.
Delivered an exceptional dining experience with friendly, fast service.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
Received frequent customer compliments for going above and beyond normal duties.
2004 to 2007Restaurant ManagerRuth's Chris Steak House, Inc. | Sanford, FL,
Scheduled and directed staff in daily work assignments to maximize productivity.
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
Developed and maintained exceptional customer service standards.
Ensured proper cleanliness was maintained in all areas of the bar and front of house.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Regularly updated computer systems with new pricing and daily food specials.Counseled and disciplined staff when necessary.
Education
Expected in PresentBachelor of Arts | Applied Behavioral SciencesAshford University, Chesapeake, IAGPA:
Majored in Applied Behavioral Sciences
Minored in Psychology
Minored in Criminal and Social Justice
Made Deans List
GPA 3.3
Expected in 2001High School Diploma | MarketingIndian River High, Chesapeake, IAGPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
