(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Dependable team member, knowledgeable about numerous options and strategies for boosting business profits with optimal cost control and service approaches. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote bar loyalty.

  • Sales
  • Cash Handling
  • Clear and effective communication
  • Attending multiple customers
  • Handling difficult customers
  • Hospitality service expertise
  • Inventory
  • Highly reliable
  • Client Needs Assessment
  • Visual Displays
  • Problem-solving skills
  • Effective Communication
University Of Arizona Tucson, AZ Expected in 05/2003 Bachelor of Science : Marketing And Media Arts - GPA :
University Of Alaska Southeast Juneau, AK Expected in 05/2001 Associate of Arts : Paralegal Studies - GPA :
Work History
Tgi Friday's - Bartender
Harvey, LA, 04/2003 - 09/2005
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Handled cash on daily basis, which built trustworthiness and loyalty with owners.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
Holiday Retirement - Waitress
San Antonio, TX, 05/2001 - 08/2002
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Bancroft - Grant Writer
Mullica Hill, NJ, 08/2001 - 06/2002
  • Generated monthly grant writing activities reports and submitted documentation to director to promote funding program transparency.
  • Attended grant writing conferences to enhance sources and interact with other grant writing professionals.
  • Obtained pertinent organizational financial reports and other data to support grant applications and funding proposals.
  • Researched grant and funding proposal opportunities in philanthropic databases to identify potential income sources.
  • Developed impactful grant applications to enhance organization's potential for funding awards.
  • Interacted with internal partners and obtained detailed information about organization's mission and goals to form solid foundation for grant applications.
  • Researched appropriate funding sources such as government programs and private foundations.
  • Collected information on existing programs to demonstrate cohesive and sustainable organization to funders.
  • Wrote, reviewed and edited proposals for grants, gifts and contracts.
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
Aramark Corp. - Certified Barista
Moline, IL, 06/1996 - 01/2001
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Cultivated ability to recall customers' names and address each by name.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

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Resume Overview

School Attended

  • University Of Arizona
  • University Of Alaska Southeast

Job Titles Held:

  • Bartender
  • Waitress
  • Grant Writer
  • Certified Barista


  • Bachelor of Science
  • Associate of Arts

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