LiveCareer-Resume

bartender resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

My name is Angelina, people call me Angie for short. Iam born and raised in Hollywood FL, I'm half Puerto Rican half German and Cherokee, Indian. I am a mother to an 11 year old boy named keith. I love to work and learn new things and meet new people. I love cats and dogs. Enjoying life day by day.

Hands-on Lead Bartender successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied. Well-versed in specialty drink preparation, including specialty drinks.

I am a Reliable and hhardworkin, works autonomously or in teams to serve lots of customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

I am also an Energetic Bartender with 5 years of experience delivering high-quality service and accurate drink formulation in fast-paced environments. In-depth knowledge of craft cocktails and seasonal drink planning. Builds personable and upbeat rapport with patrons to cultivate loyalty.

Skills
  • Suggestive selling
  • Outstanding customer service
  • Health codes compliance
  • Outgoing personality
  • Organizational ability
  • Maintaining a clean bar
  • Multi task
  • Great chef
  • Fast Learner
Education and Training
South Broward High School Hollywood, FL Expected in 08/2009 High School Diploma : - GPA :
Experience
Great Wolf Lodge - Bartender
Mundelein, IL, 10/2016 - Current
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Restocked beer and liquor regularly and after special events.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Monitored patron alcohol consumption to encourage safety.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Collected appetizer, entree and wine orders from patrons.
  • Used POS system to input orders, create checks and issue receipts.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Introduced new seasonal and special events menu items to successfully increase monthly sales.
Penn National Gaming - Warehouse Manager
Henderson, NV, 01/2013 - 07/2016
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Trained staff on material handling processes to reduce shipping times.
  • Generated shipping documents, including packing lists and invoices.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Managed warehouse system updates to increase productivity and reduce errors.
  • Applied schedule, organizational and routing knowledge to enhance delivery planning.
  • Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries.
  • Generated repeat business through development of devoted customer service to loyal clients.
Stop And Shop - Assistant Store Manager
Harwich, MA, 05/2008 - 08/2011
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
St. Elizabeth Healthcare - Cashier
Edgewood, KY, 04/2005 - 05/2007
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Verified customer identification for alcohol or tobacco purchases.

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Resume Overview

School Attended

  • South Broward High School

Job Titles Held:

  • Bartender
  • Warehouse Manager
  • Assistant Store Manager
  • Cashier

Degrees

  • High School Diploma

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