Friendly, open and committed to building customer base by providing positive service experience.
Skills
Highly reliable
Staff Management
Making change
Inventory
Hospitality service expertise
TABC license
Food Handlers license
Handling difficult customers
Engaging personality
Clear and effective communication
Documentation and control
Expense Reporting
Database administration
Business administration
Administrative support
Workflow planning
Organizational skills
Payroll and budgeting
Friendly nature
Office administration
Scheduling
Account Reconciliation
Bookkeeping
Credit and collections
Clear oral/written communication
Budgeting
Sorting and labeling
Excellent multi-tasking ability
Mail handling
Office management
Work History
03/2020 to Current
BartenderHarris Teeter, Llc – Sterling, VA,
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Set up bar for operation, obtained cash bank and stocked service bar.
Improved social media strategies to increase patronage
Closed out cash register with 100% accuracy and prepared cashier report.
02/2019 to Current
Personal AssistantRothschild – Guernsey, WY,
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Handled incoming mail, bills and invoices and completed appropriate actions.
Entrusted to handle confidential and sensitive situations in professional matter.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Managed and reviewed filing and office systems.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Filed paperwork and organized computer-based information.
Answered high volume of phone calls and email inquiries.
Handled incoming and outgoing correspondence, including mail, email and faxes.
Sourced and ordered office equipment and supplies.
Executed basic banking and bookkeeping tasks.
01/2018 to 03/2020
BartenderHarris Teeter, Llc – Bethesda, MD,
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Set up bar for operation, obtained cash bank and stocked service bar.
06/2015 to 01/2019
Office ManagerVeeva Systems – Raleigh, NC,
Performed billing, collection and reporting functions for office
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Handled all incoming business and client requests for information.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Improved office operations by automating client correspondence, record tracking and data communications.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Completed weekly payroll for 10 employees.
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
Handled client correspondence and tracked records to foster office efficiency.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Created reports and presentations.
Coordinated special projects and managed schedules.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Maintained computer and physical filing systems.
Prepared invoices and processed incoming payments.
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Received, screened and routed incoming calls.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Solved problems timely and effectively, ensuring customer satisfaction.
Provided proper scheduling, ensuring timely and effective allocation of resources and calendars.
Education
Expected in
No Degree: Regency Beauty Institute - Spring, TX, GPA:
Expected in 09/2010
High School Diploma: Continental Academy - Miami Lakes, FL, GPA:
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