bartender resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Reliable and hardworking [Job Title] familiar with working alone or with team to serve more than [Number] customers per shift. Experienced overseeing complex server waitstaff, food delivery and customer support operations. Thriving interpersonal and multitasking skills honed in fast-paced environment.
Talented individual offering [Number] years of experience in giving prompt, efficient and quality service. Proficient in operating credit card machines, balancing cash registers and promoting upcoming bar events and programs. Competent in preparing classic cocktail recipes.
Goal-oriented Bar Manager driven to maximize revenue and productivity. Clear communicator with adaptable and innovative approach.
Experienced Bartender with [Number] years of experience in field. Strong ability to improve team performance and grow bar sales through exceptional customer service and leadership skills.
Skills
Outstanding customer service
Maintaining glassware stock
Safe serving knowledge
Health codes compliance
Suggestive selling
Anticipating guest needs
Proficient in mixology
Outgoing personality
Excellent judgment
Team building
Food preparation
Cash register operation
Courteous
Marketing and sales experience
Organizational ability
Able to stand [Number] hours
Balancing the cash register
Service-oriented mindset
Employee training
Cash and credit transactions
Licensed [Title]
Basic accounting
Experience
02/2020 to Current
BartenderHillcrest Health Services – Papillion, NE,
Engaged in small talk with patrons to build rapport and earn repeat business.
Made product recommendations to customers based on preference, food pairings and special promotions.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Monitored patrons to keep alcohol consumption at designated levels.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.
Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Stocked bar with beer, wine, liquor and related supplies.
Helped drive average ticket increases of [Number]% by upselling customers from shelf to premium brands.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Upsold customers from shelf to premium brands to help boost sales.
04/2017 to 02/2019
ServerBuffalo Wild Wings – Wichita, KS,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Prepared and served cold, hot and [Type] beverages to guests.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Sent orders to kitchen staff by [Action].
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Greeted newly seated guests quickly and efficiently.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Plated food and assessed plate presentation to maintain highest standard of food quality.
08/2014 to 12/2017
Front Desk SupervisorGold's Gym International, Inc. – Richmond, VA,
Created and optimized employee schedules to secure proper coverage for all shifts.
Mentored new staff on correct procedures, compliance requirements and performance strategies.
Managed customer complaints and rectified issues to complete satisfaction.
Managed guest check-in and check-out procedures, reservations and payments.
Corrected guest issues in a timely and professional manner with knowledgeable and friendly service.
Provided concierge services for guests as needed.
Developed lasting relationships with guests that built loyalty and drove hotel revenue.
Posted room charges such as food, liquor and telephone calls based on individual customer actions.
Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Monitored reservations to track incoming parties and special events.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
Facilitated front desk operations for busy high-volume hotel.
Education and Training
Expected in 06/2007 to to
High School Diploma: Morristown High School - Morristown, IN GPA: Status -
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