bartender resume example with 6+ years of experience
Jessica Claire
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Summary
Personable individual possessing strong work ethic and great flexibility. Seeking positions where I can build on my current skill sets to contribute to the profitability of the company. Determined with a positive attitude, excellent communication skills and dedication to delivering a positive customer experience through genuine hospitality. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping organized, stocked and ready.
Skills
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Experience
Leasing Agent, 12/2022 - Current
The Boar's Head – Charlottesville, VA
The Boar's Head – Charlottesville, VA
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Contacted and followed up with tenants on renewal notices.
- Encouraged prospective tenants to fill out applications after property tours.
- Maintained accurate records of correspondence with and from tenants.
- Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Bartender, 03/2022 - 10/2022
Bassett Mechanical Contractors – Kaukauna, WI
Bassett Mechanical Contractors – Kaukauna, WI
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked server areas with supplies before, during and after shifts.
Administrative Assistant/Receptionist, 11/2020 - 10/2021
Caesars Entertainment Corporation – Council Bluffs, IA
Caesars Entertainment Corporation – Council Bluffs, IA
- Executed record filing system to improve document organization and management
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Sorted, received and distributed mail correspondence between departments and personnel
- Supported various administrative duties by proofreading, transcribing and invoicing
- Received and routed business correspondence to correct departments and staff members
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations
- Answered phone promptly and directed incoming calls to correct offices
- Provided clerical support to company employees by copying, faxing and filing documents.
Barista Trainer, 08/2017 - 10/2020
Iec Electronics Corp – Newark, NY
Iec Electronics Corp – Newark, NY
- Addressed and resolved customer concerns by being polite and using the L.A.T.T.E model to maintain brand loyalty
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas
- Listened to customer desires and needs to recommend optimal products
- Accepted cash and credit card payments, issued receipts and provided change
- Protected customers by regularly cleaning and sanitizing work areas and equipment
- Greeted guests with pleasant smile and superior customer service
- Worked with new employees on procedures and policies, including interacting with customers, cleaning areas and making orders
- Taught team members how to make the latest drinks and correctly perform new procedures
- Provided individualized instruction to match personal strengths, background and learning style of each employee
- Enthusiastically engaged customers during busy periods to keep mood light and fun
- Protected store assets and facilities by complying with company policies and procedures.
Supervisor, 02/2013 - 09/2014
Company Name – City, State
Company Name – City, State
- Provided information to customers regarding ice cream flavors, ingredients and nutritional information
- Cleaned and organized all areas, including utensil and napkins station and restroom facilities
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns
- Assisted management with inventory and ordering supplies to provide uninterrupted sales
- Used POS system expertise to complete sales transactions with accuracy and efficiency
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Education and Training
High school diploma: , Expected in 06/2016
Insight school of Washington - Tacoma, WA
Insight school of Washington - Tacoma, WA
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Resume Overview
School Attended
- Insight school of Washington
Job Titles Held:
- Leasing Agent
- Bartender
- Administrative Assistant/Receptionist
- Barista Trainer
- Supervisor
Degrees
- High school diploma
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