bartender resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
I am a friendly and efficient individual devoted to maximizing customer satisfaction with exceptional service and support. I am skilled at operating in fast-paced environments with high results in sales, service, and quality. I am an enthusiastic team player, successful at multi tasking, and a good communicator.
Skills
Team building
Cash and credit transactions
Marketing and sales experience
Outgoing personality
Balancing the cash register
Excellent judgment
Courteous
Organizational ability
Employee training
Able to stand for a number of hours
Outstanding customer service
Health codes compliance
Anticipating guest needs
Suggestive selling
Education and Training
Marquette Catholic High SchoolAlton, IL, Expected in 05/2013High School Diploma:GPA:Status
Lewis And Clark Community CollegeGodfrey, IL, Expected in 05/2015Associate Degree in Math & Science:GPA:Status
Southern Illinois University EdwardsvilleEdwardsville, ILExpected in Bachelor of Science:KinesiologyGPA:Status
Experience
St. Joe CompanyBartender
Shalimar, FL, 03/2020Current
Engaged in small talk with patrons to build rapport and earn repeat business.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Made product recommendations to customers based on preference, food pairings and special promotions.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Upsold customers from shelf to premium brands to help boost sales.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
On The BorderServer
Edgemont, CO, 02/2018Current
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Processed customers' payments and provided receipts.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Calculated charges, issued table checks and collected payments from customers.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
On The BorderServer
Garland, TX, 01/201210/2019
Operated POS terminals to input orders, split bills and calculate totals.
Reviewed identification for patrons before serving alcoholic drinks.
Greeted newly seated guests quickly and efficiently.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Processed customers' payments and provided receipts.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Calculated charges, issued table checks and collected payments from customers.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
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