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Bartender Resume Example

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BARTENDER
Summary

I am a friendly and efficient individual devoted to maximizing customer satisfaction with exceptional service and support. I am skilled at operating in fast-paced environments with high results in sales, service, and quality. I am an enthusiastic team player, successful at multi tasking, and a good communicator.

Skills
  • Team building
  • Cash and credit transactions
  • Marketing and sales experience
  • Outgoing personality
  • Balancing the cash register
  • Excellent judgment
  • Courteous
  • Organizational ability
  • Employee training
  • Able to stand for a number of hours
  • Outstanding customer service
  • Health codes compliance
  • Anticipating guest needs
  • Suggestive selling

Experience
Bartender|Company Name - City, State|03/2020 - Current
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Server|Company Name - City, State|02/2018 - Current
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Processed customers' payments and provided receipts.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Calculated charges, issued table checks and collected payments from customers.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Server|Company Name - City, State|01/2012 - 10/2019
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Greeted newly seated guests quickly and efficiently.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Processed customers' payments and provided receipts.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Calculated charges, issued table checks and collected payments from customers.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
Education and Training
Marquette Catholic High School|City|05/2013High School Diploma
Lewis And Clark Community College|City|05/2015Associate Degree in Math & Science
Southern Illinois University Edwardsville|City, StateBachelor of Science: Kinesiology
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Resume Overview

School Attended

  • Marquette Catholic High School
  • Lewis And Clark Community College
  • Southern Illinois University Edwardsville

Job Titles Held:

  • Bartender
  • Server

Degrees

  • High School Diploma
    Associate Degree in Math & Science
    Bachelor of Science : Kinesiology

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