Hospitable bartender and server committed to maximizing customer satisfaction and beverage sales. Talented in re-imagining classic cocktails and providing new culinary spin on drinks. Expertise in housekeeping and bar maintenance.
Customer-oriented Bartender offering ten plus-years background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Skills
Food Preparation
Health Codes Compliance
Balancing the Cash Register
Excellent Judgment
Outstanding Customer Service
Safe Serving Knowledge
Food Service
Monitoring Alcohol Consumption
Professional Service Standards
Teamwork and Professionalism
Maintaining Glassware Stock
Hospitality and Guest Service
Cash Handling and Management
TIPS Certified
Able to Stand 14 Hours
Organizational Ability
Responsible Serving
Proficient in Mixology
Identification and Compliance
Bar Operations and Logistics
Outgoing Personality
Ability to Lift 30 Pounds
Cocktail Service
Cleaning and Sanitizing
Maintaining a Clean Bar
Age Identification and Compliance
Food and Beverage Service
Mixology Techniques
Anticipating Guest Needs
Wine and Liquor Expertise
Service-Oriented Mindset
Multitasking and Prioritization
Suggestive Selling
Handling Difficult Customers
Cash and Credit Transactions
Cash Register Operation
Experience
10/2012 to 02/2019
BartenderEnchantment Resort – Scottsdale, AZ,
Trained new bartenders on drink preparation and upselling techniques.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Poured wine, beer and cocktails for patrons.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Planned and coordinated special events to boost customer numbers and profits.
Completed regular bar inventories and daily requisition sheets.
Greeted frequent visitors by name and explained new promotions.
Arranged bottles and glasses behind bar to make attractive displays.
Neatly sliced and pitted fruit for garnishing drinks.
Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
Monitored bar inventory and promptly restocked low items before depletion.
07/2010 to 09/2012
BartenderEnchantment Resort – Irvington, VA,
Balanced daily registers and generated sales reports for management.
Collected and organized daily till totals and tips.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Planned and coordinated special events to boost customer numbers and profits.
Completed regular bar inventories and daily requisition sheets.
Coordinated workflow and fostered exceptional service through effective personnel management.
Studied industry trends to inform planning of bar menu and development of new drink recipes.
09/2004 to 04/2010
Bartender and ServerThe Beach, The Bed, Trash, And Jack Diddley's – City, STATE,
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Operated POS terminals to input orders, split bills and calculate totals.
Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Provided sauces and drink refills requested by customers.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Monitored customer movements and quickly cleared empty tables for future customers.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Reviewed identification for patrons before serving alcoholic drinks.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Greeted customers, answered questions and recommended specials to increase profits.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Provided exceptional service to high volume of daily customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Addressed complaints to kitchen staff and served replacement items.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Greeted newly seated guests quickly and efficiently.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
Processed customers' payments and provided receipts.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Cleaned dishes with detergent, rinsing and sanitizing chemicals.
Education and Training
Expected in 11/2000 to to
GED: CBC College - Pasco WA, GPA: Status -
Expected in to to
: Business Charter College - Pasco, WA, GPA: Status -
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