bartender resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
My name is Jessica Claire and I have been in the food industry for 3 years now. I am currently a student at UNT and I'm studying Media Arts and Communications. I am an enthusiastic worker with expertise in mixology, beer, liquor and wine along with solid background in team leadership and business decision making. Dependable bartender who is knowledgeable about numerous drink options and strategies for boosting business. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote bar loyalty.
Skills
Arts
Customer Service
Money
Multi-tasking
Sales
Strategy
Responsible Alcohol Service
Preparing Garnishes
Menu Memorization
Liquor, Beer and Wine Knowledge
Health Codes Compliance
Classic Cocktails
Cash Handling
Cleaning
Point of Sale Systems
Ordering Procedures
Food Running
New hire training
Aloha POS
Basic math
Clear and effective communication
Handling difficult customers
Cash register operation
Creative mixology
Highly reliable
Attending multiple customers
Performance improvement
Beverage preparation
Engaging personality
Work History
Bartender, 09/2020 to 12/2020 Donatos – Worthington, OH,
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Set up glassware, liquor and other necessary supplies for special events.
Set up bar for operation, obtained cash bank and stocked service bar.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Built solid rapport with many frequent patrons to cultivate guest loyalty.
Checked identification to enforce age regulations for alcoholic beverages.
Anticipated guest needs and provided proactive service.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings.
Served alcoholic and non-alcoholic beverages in bar environment.
Maintained accuracy and efficiency when processing sales transactions.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Maintained clean and organized bar area, including bar tables and chairs.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Communicated with guests to record orders and assess needs.
Server, 07/2018 to 08/2018 Wolfie's 249 – City, STATE,
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Kept register accurate through correct billing, payment processing and cash management practices.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset 5-6 tables per shift, working efficiently to keep dining room and work areas clean.
Prepared beverages and filled food orders for customers.
Head Hostess/Togo Server, 03/2017 to 08/2018 Wolfie's 249 – City, STATE,
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Planned and executed large guest parties by organizing menus, spaces and special requests.
Conducted 10 minute dining room and server checks to assess readiness for expected customer loads.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Education
Associate of Arts: Digital Arts, Expected in 05/2020 to Lone Star College - Tomball, TX, GPA: Status -
Continuing education in Media Arts and Communications
Graduated with 3.5 GPA
Bachelor of Arts: Media Arts And Communications, Expected in 05/2022 to University Of North Texas - Denton, TX GPA: Status -
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